Client Relations Specialist

2 weeks ago


Saint Albans, West Virginia, United States Hanes Companies Full time
Position Overview

Hanes Companies is currently in search of a Client Relations Specialist to join our dedicated team. We are a prominent distributor specializing in geosynthetics, erosion control, and soil stabilization solutions within the construction sector.

Key Responsibilities:

  • Efficiently process customer orders received via phone or electronic channels.
  • Welcome and assist walk-in customers with their inquiries and orders.
  • Engage with clients to address any issues related to their orders, including logistics and inventory modifications.
  • Deliver professional administrative support to ensure smooth operations.
  • Prepare and present customer quotations accurately.

Required Qualifications:

  • Strong commitment to delivering outstanding customer service.
  • Exceptional verbal and written communication abilities.
  • Capability to manage multiple tasks simultaneously.
  • Proficient in data entry with solid mathematical skills, including unit conversions.
  • Advanced computer proficiency.
  • A degree in business, marketing, or a related field is preferred.

At Hanes Companies, we prioritize our employees and offer a comprehensive benefits package, which includes health, dental, and vision insurance, retirement savings plans with company matching, employee discounts, paid time off, and more.

We are committed to fostering a culture of inclusion, diversity, and equity, ensuring that every individual is respected and valued, with equal opportunities to contribute and grow.

We are an Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer.



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