Client Relations Specialist

2 weeks ago


SaintSavin, Nouvelle-Aquitaine, United States G L Homes of Florida Corporation Full time
Job Overview

Position Overview:

The Client Relations Specialist plays a crucial role in ensuring a high standard of client satisfaction within the Home Warranty sector.

This position involves supporting new homeowners throughout their warranty period by addressing inquiries and ensuring timely completion of necessary work. A collaborative spirit is essential when working alongside colleagues and subcontractors.

Primary Responsibilities:

- Manage the entry of new homeowner records, including follow-up calls to discuss outstanding walk-through items and documenting these concerns.
- Provide homeowners with access to the warranty management system while clearly explaining the warranty procedures.
- Coordinate service request assessments with supervisors for homeowners who report new issues that cannot be immediately addressed.
- Offer assistance to homeowners regarding any ongoing issues, upon request.
- Take charge of emergency dispatching when required.
- Inform management of any situations that necessitate immediate attention.
- Ensure all work orders are completed in accordance with the company's standards by following up with subcontractors.
- Perform administrative tasks such as managing a high volume of phone calls, filing, scanning, data entry, and returning messages promptly.
- Oversee billing and invoicing processes to guarantee timely payments to subcontractors.
- Undertake additional related tasks and projects as directed by management.

Qualifications:

- A high school diploma is mandatory.
- A minimum of 7 years of prior experience in customer service is essential, preferably in a call center environment.
- Experience in residential construction, property management, or a related field is advantageous but not mandatory.

Skills and Competencies:

  • Interpersonal Skills: A genuine enjoyment of working with clients, maintaining a professional demeanor at all times.
  • Customer Service: Demonstrated excellence in customer service, maintaining a friendly disposition.
  • Conflict Resolution: Ability to manage challenging clientele effectively.
  • Administrative Proficiency: Strong organizational and administrative capabilities.
  • Technical Skills: Proficient in computer applications, particularly Excel at an intermediate level.
  • Team Collaboration: Ability to foster positive relationships across all organizational levels and a willingness to assist others.
  • Multi-tasking: Proven ability to manage multiple tasks simultaneously while meeting deadlines.
  • Organizational Skills: Excellent time management and follow-up abilities.


  • Saint-Pierre-le-Bost, Nouvelle-Aquitaine, United States Active Medicare Solutions Full time

    Job OverviewCompany Overview:Active Medicare Solutions is a premier agency in the Medicare insurance sector, dedicated to delivering outstanding service and guidance to our clientele. We focus on assisting individuals in understanding the intricacies of Medicare and selecting the most suitable plans tailored to their requirements. Our team is committed to...


  • Saint-Savin, Nouvelle-Aquitaine, United States The Learning Experience #322 Full time

    Job OverviewWe are looking for a dedicated and enthusiastic individual to take on the role of an Office/Administrative Assistant within our Preschool establishment.Compensation: $18.00 per hourWork Schedule: Part-time, 9:00 AM - 3:00 PM, Monday through FridayEmployee Benefits:Health InsuranceLife InsuranceOpportunities for career advancementPaid time...


  • Saint-Priest-la-Feuille, Nouvelle-Aquitaine, United States MGN Foundation Full time

    Job OverviewWe are looking for a proactive and enthusiastic Entry-Level Client Relationship Specialist to become a vital part of our growing organization. This position is ideal for individuals who are keen to enhance their management capabilities while ensuring top-notch client satisfaction in a dynamic and results-oriented setting.As an Entry-Level Client...


  • Saint-Priest-la-Plaine, Nouvelle-Aquitaine, United States Welcome Home Financial Partners Full time

    Join Our Team:Welcome Home Financial Partners is a reputable, independent financial services firm seeking a dedicated Sales Profiler to enhance our North Chesterfield or Ashland teams. This is an excellent opportunity to advance your career in a supportive environment.What We Offer:Access to a steady stream of leads for outreachComprehensive administrative...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job DescriptionThe Client Relationship Manager plays a crucial role in engaging with customers whose Rental Agreements have lapsed, striving to find solutions that foster account retention. This position emphasizes sales over collections, focusing on re-establishing Rental Agreements and providing valuable information to customers rather than merely pursuing...


  • Saint-Priest-Palus, Nouvelle-Aquitaine, United States CAPITAL AREA HEALTH NETWORK Full time

    Job SummaryCapital Area Health Network seeks a highly skilled IT Support Specialist to provide top-notch technical support to our internal team members and external clients. As a key member of our IT team, you will be responsible for troubleshooting software and hardware issues, collaborating with our Network Manager to plan repairs, and providing...


  • Saint-Pierre-le-Bost, Nouvelle-Aquitaine, United States STAFFORD BROOKS CONSULTING Full time

    Position OverviewSTAFFORD BROOKS CONSULTING is seeking a dedicated Emergency Veterinary Client Service Coordinator.This role is essential in redefining and enhancing the veterinary service experience within our organization.Key Responsibilities:Act as the primary point of contact for clients, providing compassionate communication and support.Facilitate...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job OverviewAre you an enthusiastic individual with exceptional interpersonal skills and a knack for resolving challenges? If so, this role is designed for you.At RNR Tire Express and Custom Wheels, we foster a supportive and dynamic environment where we work diligently while enjoying the journey.As a Customer Engagement Specialist, your primary...


  • Saint-Pierre-le-Bost, Nouvelle-Aquitaine, United States STAFFORD BROOKS CONSULTING Full time

    Job OverviewSTAFFORD BROOKS CONSULTING is seeking an Emergency Client Services Coordinator to enhance our veterinary service operations.This role is essential in delivering compassionate and effective communication to clients while ensuring seamless coordination within our veterinary team.Key Responsibilities:Act as the primary point of contact for clients,...


  • Saint-Priest-la-Feuille, Nouvelle-Aquitaine, United States Ocean Network Express Full time

    Job DescriptionJob Title: International Logistics SpecialistJob Family: Cargo ManagementLocation: Remote/HybridRole Summary: We are seeking a highly skilled International Logistics Specialist to join our team at Ocean Network Express. As a key member of our logistics team, you will be responsible for the successful execution of our Richmond International...


  • Saint-Priest-Palus, Nouvelle-Aquitaine, United States CHT USA Inc. Full time

    Client Engagement and Order Processing AssociateThe Client Engagement and Order Processing Associate plays a crucial role in supporting clients with their inquiries, order submissions, and product-related requests. This position serves as a vital link between clients and internal teams, necessitating exceptional communication and organizational abilities.Key...


  • Saint-Dizier-les-Domaines, Nouvelle-Aquitaine, United States Great Wolf Lodge Full time

    Compensation:$17 per hourAt Great Wolf Lodge, the Event Sales and Coordination Specialist plays a crucial role in supporting clients and the Lodge's sales teams to achieve revenue, quality, and repeat business objectives.Key Responsibilities:1. Execute administrative tasks that assist all group sales initiatives as directed by the Director of Sales and...

  • Peer Specialist

    9 hours ago


    Saint-Médard-en-Jalles, Nouvelle-Aquitaine, United States Lord's Place INC Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Specialist to join our Women's Services team at Lord's Place INC. As a Peer Specialist, you will play a vital role in providing consumer support to women in our community, helping them navigate appropriate community resources, and developing wellness and recovery skills.Key...


  • Saint-Priest-Palus, Nouvelle-Aquitaine, United States Moran Environmental Recovery Full time

    Job SummaryMoran Environmental Recovery is seeking a highly skilled and experienced Asbestos Abatement Specialist to join our team. The successful candidate will be responsible for working on asbestos abatement and industrial maintenance projects, ensuring compliance with all applicable regulations and company policies.Key ResponsibilitiesExecute field work...


  • Saint-Priest-la-Feuille, Nouvelle-Aquitaine, United States Ocean Network Express Full time

    Position OverviewJob Family: Cargo ManagementJob Title: International Logistics SpecialistLocation: Hybrid model with a minimum of three days in the office weeklyRole Summary: This role is pivotal in ensuring the effective management of the International Logistics Service process. Adhering to established policies and procedures is essential to deliver...

  • Culinary Specialist

    5 days ago


    Saint-Priest-la-Plaine, Nouvelle-Aquitaine, United States OneSource Full time

    Job SummaryOneSource ARTS is a leading provider of comprehensive mental health and substance abuse services. We are seeking a highly skilled Culinary Specialist to join our team.Key ResponsibilitiesPlan, prepare, cook, and serve meals to clients in a cafeteria setting.Maintain safety standards throughout all food preparation and storage areas.Monitor and...


  • Saint-Pierre-le-Bost, Nouvelle-Aquitaine, United States Huntington Learning Center Full time

    About the RoleWe are seeking a highly qualified and dedicated Math Education Specialist to join our team at Huntington Learning Center. As a Math Education Specialist, you will play a vital role in providing individualized academic support to students, helping them achieve their educational goals.Key ResponsibilitiesDeliver high-quality math instruction to...


  • Saint-Priest-la-Plaine, Nouvelle-Aquitaine, United States OneSource Full time

    Job OverviewPOSITION SUMMARY:The Clinical Nurse Specialist is tasked with delivering comprehensive nursing care to individuals seeking treatment for substance use disorders. This role involves the development, execution, and assessment of personalized care plans tailored to each client’s needs. Regular evaluation and reassessment of patients are crucial,...


  • Saint-Priest-la-Feuille, Nouvelle-Aquitaine, United States American Critical Care Services Full time

    Job OpportunityJob SummaryAmerican Critical Care Services is seeking a skilled Nurse Patient Ratio Specialist to provide high-quality care to adult and pediatric clients in a private duty setting. As a Private Duty Nurse, you will work one-on-one with clients, managing their care and ensuring their safety and well-being.Key ResponsibilitiesDevelop and...


  • Saint-Dizier-les-Domaines, Nouvelle-Aquitaine, United States Holiday Inn Club Vacations Full time

    Job OverviewAt Holiday Inn Club Vacations, we are dedicated to fostering family connections. We seek individuals who embody courage, compassion, and creativity to help us become the most cherished brand in family travel. Our commitment extends to the growth of our team, memberships, resorts, and guest satisfaction. We are in search of passionate individuals...