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Client Relations Specialist
2 months ago
We are in search of Client Relations Specialists who possess a vibrant energy to represent our esteemed client portfolio.
Are you interested in a rewarding career with limitless opportunities for advancement? If so, consider joining Edge Concepts. We are committed to achieving peak performance, which encompasses more than just aiming to be the best; it means embodying excellence.
You are the type of individual who quickly grasps concepts, calmly navigates challenges, and reassures others. Your exceptional interpersonal abilities instill confidence in clients, ensuring they feel acknowledged and understood. With your adeptness at multitasking and superior time management skills, you aspire to be part of a team that recognizes your potential and aspirations. If you seek to thrive in a dynamic environment where your career prospects are as remarkable as you are, we encourage you to explore the opportunity of becoming a Client Relations Specialist.
Comprehensive Training and Exciting Commission Structures - LEARN & EARN
Key Responsibilities:
- Deliver exceptional service to each of our clients
- Uphold client confidentiality at all times
- Accurately manage daily client transactions and inquiries within established timelines, adhering to our Standard Operational Procedures
- Investigate, follow up, and resolve client inquiries and issues through effective communication with clients, customers, and product specialists
- Communicate clearly and professionally with team members in a timely manner
- Identify opportunities for cross-selling and escalate to our sales team and product partners to facilitate closure or provide guidance to the client
- Ensure data quality is verified and maintained
