Restaurant Operations Manager

2 weeks ago

Tampa, Florida, United States Specialty Restaurants Corporation: Jobs Full time
General Manager - Whiskey Joe's Tampa

Specialty Restaurants Corporation is seeking a seasoned General Manager to lead our Whiskey Joe's Tampa location. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  1. Leadership and Team Management: Motivate and inspire staff to deliver top-notch service, providing guidance, training, and support to ensure team members reach their full potential.
  2. Operational Excellence: Manage day-to-day operations, including staffing, scheduling, inventory management, and vendor relations, ensuring 100% compliance with health and safety regulations and upholding quality standards.
  3. Guest Experience: Uphold Whiskey Joe's reputation for providing an outstanding guest experience, addressing inquiries and concerns promptly and effectively, and maintaining a high level of satisfaction.
  4. Financial Management: Oversee budgeting, forecasting, and financial reporting, implementing strategies to optimize revenue, minimize costs, and maximize profitability.
  5. Marketing and Promotion: Collaborate with the marketing team to develop and execute promotional activities, events, and campaigns, utilizing social media and other channels to engage with customers and drive business.
  6. Strategic Planning: Develop and implement strategic initiatives to drive business growth and enhance the restaurant's competitive position in the market.
  7. Community Engagement: Foster positive relationships within the local community and industry networks, representing Whiskey Joe's at events and engaging in outreach efforts to cultivate brand loyalty.

Requirements:

  • Proven experience in high-volume restaurant management, with a minimum of 5 years in a leadership role (at least 3 years at GM level).
  • Strong leadership skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal abilities, with a focus on 5-star guest service.
  • Solid understanding of restaurant operations, including staffing, inventory, and financial management.
  • Knowledge of health and safety regulations and compliance standards.
  • Experienced and successful in risk mitigation in Employee Relations practices.
  • Proven success in risk mitigation from a safety standpoint.
  • Demonstrated track record of driving business results and achieving financial targets.
  • Flexibility to work evenings, weekends, and holidays as needed.

Specialty Restaurants Corporation is an Equal Opportunity Employer. We recognize that people are our finest asset and provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

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