Restaurant Operations Manager
2 months ago
**Job Summary**
Checkers Drive-In Restaurants, Inc. is seeking a highly skilled and experienced Restaurant General Manager to join our team. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, ensuring that we provide an exceptional dining experience for our guests and a positive work environment for our employees.
**Key Responsibilities**
- Manage the restaurant's operations to achieve sales and profit goals, while maintaining high levels of customer satisfaction and employee engagement.
- Develop and implement strategies to improve sales, profits, and restaurant efficiency, analyzing data and making informed decisions to drive business growth.
- Recruit, train, and develop a high-performing team of restaurant staff, ensuring that they have the skills and knowledge needed to provide excellent customer service and maintain a clean and safe environment.
- Monitor and control labor costs, inventory, and other expenses to ensure that the restaurant operates within budget.
- Identify and respond to customer complaints and concerns, ensuring that issues are resolved promptly and professionally.
- Stay up-to-date with industry trends and best practices, attending training and development programs to enhance your skills and knowledge.
**Requirements**
- Bachelor's degree in Business Administration, Hospitality, or a related field.
- At least 2 years of experience in restaurant management, preferably in a quick-service restaurant environment.
- Proven track record of success in managing restaurant operations, including sales, profits, and customer satisfaction.
- Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
- Ability to work flexible hours, including evenings, weekends, and holidays.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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