Office Assistant II

1 week ago


Plainfield, New Jersey, United States Joliet Junior College Full time

Job Summary:

The Office Assistant II will provide exceptional customer service and support to students, faculty, and staff at Joliet Junior College. This role will involve a wide range of responsibilities, including providing training to library staff, maintaining tracking records for ID issuance, and assisting in developing procedures for the Photo I.D. carding process.

Key Responsibilities:

  • Provide exceptional customer service and support to students, faculty, and staff
  • Maintain tracking records for ID issuance on multiple campuses
  • Provide training to library staff on how to issue IDs
  • Assist in developing procedures for the Photo I.D. carding process
  • Coordinate with various on-campus departments to maintain an effective carding system
  • Provide excellent student support by building rapport, listening attentively, and connecting students with appropriate services
  • Schedule the Photo I.D. mobile unit at campus-wide events and other locations
  • Develop and maintain scheduling for office coverage
  • Provide support for the Office of Student Rights & Responsibilities with projects and assignments
  • Create marketing materials for departments under the O.S.R.R.
  • Work collaboratively with the Office Student Rights & Responsibilities staff to provide effective carding and coverage of the system
  • Perform related duties as assigned

Requirements:

  • Associate's degree or equivalent experience
  • Two years of related and/or clerical experience
  • Strong computer skills with knowledge of MS Office software
  • Working knowledge of photo editing software
  • Attentiveness to detail, strong organizational skills, and budget experience
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Ability to establish and maintain cooperative and effective working relationships
  • Demonstrated commitment to the college's core values

Preferred Qualifications:

  • Experience in the community college environment
  • Familiarity with student data systems and carding systems
  • English and Spanish verbal and written communication proficiency
  • Demonstrated multicultural competence

Physical Demands:

  • Normal office physical demands and the ability to lift and carry 50 lbs
  • Ability to travel between campus locations and to and from community events

Working Conditions:

Duties are performed indoors in the usual office environment.

Work Schedule:

Monday through Friday, 2:00 p.m. – 6:00 p.m.



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