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DISH is a leading provider of innovative connectivity solutions, with a rich history of reimagining the future of communication for over 40 years. Our business encompasses a range of services, including satellite television, live-streaming, on-demand programming, smart home installation, mobile plans, and products.
Our TeamOur award-winning Inside Sales & Retention team is dedicated to influencing customer decision-making by selling the value of DISH's products and services using a consultative approach. This is a 100% inbound role, with no cold calling involved.
Job Duties and ResponsibilitiesThe Retention Account Executive position offers exceptional opportunities for sales skill development and career growth within a company that generates over $17 billion in revenue. DISH provides comprehensive training, development, and tools to ensure success.
- Sales and Customer Engagement: Successfully sell DISH and Boost products and services to new and existing customers, assessing each customer's needs and offering the best value.
- Relationship Building: Develop and maintain strong customer relationships, providing excellent customer service and ensuring customer satisfaction.
- Documentation and Record-Keeping: Accurately document customer information, including demographic and billing details.
- Time Management and Adaptability: Effectively manage time, be open to learning new methods, and demonstrate resilience in the face of challenges.
As a Retention Account Executive at DISH, you can expect:
- Uncapped Commission: Earn competitive commissions based on your sales performance.
- Competitive Compensation: Enjoy a base pay of $20.50/hour, with the potential to earn significantly more based on performance.
- Benefits and Perks: Receive comprehensive benefits, including medical, dental, and vision insurance, paid time off, 401(k) with company match, and tuition reimbursement.
- Professional Development: Participate in paid training and ongoing development opportunities to maximize your career potential.
To succeed in this role, you will need:
- Excellent Communication Skills: Possess strong verbal, written, and interpersonal communication skills.
- Education and Experience: Hold a high school diploma; college graduates are preferred.
- Availability and Flexibility: Be available to work full-time, on-site in one of our Direct Sales facilities, with variable hours including weekends and holidays.