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Operations Manager

1 month ago

Wellesley, Massachusetts, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As an Operations Manager, you'll play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and develop a high-performing store team to deliver exceptional customer experiences
  • Supervise and direct store crew activities to ensure seamless store operations
  • Collaborate with the Store Manager to develop and implement action plans for operational and service improvement
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts
What We Offer:
  • A competitive salary range of $17.00 - $31.00 per hour
  • A comprehensive benefits package, including medical, dental, and vision benefits
  • A 401(k) retirement savings plan and an Employee Stock Purchase Plan
  • Free development courses and a CVS store discount