Compliance Investigator

1 week ago

Atlanta, Georgia, United States GeorgiaGov Full time

Job Title: Compliance Investigator 1

Job Summary:

The Georgia Department of Labor is seeking highly skilled and detail-oriented individuals to fill multiple Compliance Investigator 1 positions in the Benefits Payment Control Unit at the Georgia Department of Labor Headquarters in downtown Atlanta, GA.

Key Responsibilities:

  • Review and investigate Unemployment Insurance Identify Verification and ID Theft cases under general supervision.
  • Gather and analyze pertinent documents and evidence to support findings.
  • Assist in preparing cases for overpayment establishment, civil action, and criminal prosecution.
  • Process required department, state, and federal reports per established guidelines.
  • Provide exceptional customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
  • Respond to customer inquiries, emails, faxes, phone calls, and other correspondence.
  • Perform other duties as assigned.

Preferred Qualifications:

  • Bachelor's degree in a related field from an accredited college or university.
  • Two years of professional investigative experience with a state, federal, or local governmental entity.
  • Four or more years' experience processing and/or adjudicating claims/rendering overpayment determinations.
  • Ability to use proper and effective investigative and interview techniques.
  • Experience generating and managing high-volume, detailed work, requiring critical thinking skills.
  • Ability to use proper spelling, grammar, and punctuation in reports.
  • Proficiency in the use of Microsoft Office suite.

Benefits:

  • Retirement and Savings Plans.
  • Health Insurance (multiple plans).
  • Flexible/Voluntary Benefits.
  • Flexible Spending Accounts (healthcare and dependent care).
  • Dental.
  • Vision.
  • Life.
  • Disability.
  • Long Term Care.
  • Legal.
  • Paid Time Off.
  • 13 Holidays.
  • Annual Leave.
  • Sick Leave.
  • Other Leave, including Parental Leave.
  • Employee Assistance Program.
  • Employee Discounts.
  • Employee Purchasing Program.

About the Georgia Department of Labor:

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Requirements:

  • High school diploma or GED.
  • Three years of experience in a technical job related to the area of assignment.
  • May require a valid driver's license.

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