Principal Claims Investigator

2 weeks ago


Atlanta, Georgia, United States American International Group Full time
Transforming Claims Management

At American International Group, we're reimagining the way we help customers navigate risk. As a Principal Claims Investigator, you'll play a pivotal role in this transformation, leveraging your expertise to drive exceptional results.

Key Responsibilities:
  • Lead investigations into high-complexity claims, identifying and mitigating potential risks to AIG.
  • Collaborate with claims adjusters to progress claims, ensuring timely and accurate resolutions.
  • Develop and implement investigation plans, gathering and preserving evidence to support findings.
  • Provide expert testimony and present evidence in administrative and criminal court proceedings as required.
  • Establish and maintain professional relationships with insureds, lawyers, corporate employees, vendors, and relevant fraud bodies.
  • Conduct targeted claims reviews, analyzing data to identify trends and opportunities for improvement.
  • Accurately record financial impacts and provide intelligence feedback to claims and underwriting departments.
Requirements:
  • College degree or equivalent work experience.
  • Advanced knowledge of criminal and civil justice systems, data compliance legislations, and MS Office applications.
  • Excellent communication and analytical skills, with the ability to manage workflow and identify leads.
  • Ability to work in a fast-paced environment, meeting tight deadlines and adapting to changing priorities.
  • Experience with database search systems, internet, and social networking for investigative purposes.
A Culture of Belonging

American International Group is committed to creating a culture that values diversity, inclusion, and belonging. We foster a work environment that celebrates individual talents, backgrounds, and perspectives, and we're proud to have received numerous awards and accreditations for our efforts.

AIG provides equal opportunity to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other protected category.


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