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Digital Investigations Manager

2 months ago

Atlanta, Georgia, United States American International Group Full time
Unlock Your Expertise in Digital Investigations

At American International Group, we're reimagining the way we help customers manage risk. As a Manager, Digital Investigations, you'll join our Global Security team to leverage your specialist expertise and experience in a dynamic and challenging role.

Make a Lasting Impact
  • Conduct thorough open-source investigations to support the Investigation team and other security teams.
  • Respond to reports of scams or external fraud attempts and conduct investigations in collaboration with the Senior Manager, Field Investigations.
  • Build cases and profile offenders, working with Legal to ensure effective take-down notices.
  • Collect and manage investigation data to produce actionable intelligence for proactive case work.
  • Manage the Investigation case management system, maintaining accurate information and producing reports on Global Security case work.
  • Maintain relationships with industry specialists, associations, and law enforcement agencies at all levels.
  • Oversee vendors associated with open-source investigations and proactive investigation work.
  • Act as a subject matter expert on the Third-Party Background Check program to enhance compliance and reduce risk.
  • Support the Global Security Operations and Proactive Intelligence teams as needed.
What You'll Need to Succeed
  • 5+ years of experience in conducting open-source investigations within a security or law enforcement environment.
  • A high-level knowledge base of conducting desktop investigations and using data to support case work.
  • Familiarity with and access to Country/Federal, Province/State, and Local level Joint Task Forces and Police/Law enforcement agencies.
  • Strong organizational and administrative skills, with attention to detail.
  • Effective decision-making and problem-solving skills.
  • Proficiency in data entry and customer service, with experience in Power BI, Salesforce, Microsoft Office, and email.
  • Ability to multitask efficiently, meeting deadlines and working under time constraints.
  • Travel and extended work hours may be required.

We're committed to creating a culture of belonging, where everyone feels valued and respected. Join us in shaping the future of risk management and discover new opportunities to grow and develop your skills.

AIG provides equal opportunity to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.