Community Association Portfolio Manager
1 week ago
POSITION TITLE: COMMUNITY ASSOCIATION MANAGER
REPORTS TO: DIRECTOR OF ASSOCIATION MANAGEMENT
EMPLOYMENT STATUS: Full-Time / Salary / Exempt
EMPLOYEE BENEFITS: Comprehensive benefits including medical, dental, vision, and basic life insurance for full-time employees and their families. Eligibility for 401k and deferred compensation plans. Paid vacation and sick leave for full-time employees, with part-time employees earning paid sick leave. Ten paid holidays are provided throughout the year.
POSITION SUMMARY:Under the guidance of the Director of Association Management, the Community Association Manager will oversee a designated portfolio within a specific region. This role is crucial for implementing strategic objectives while ensuring effective management of daily operational tasks.
KEY RESPONSIBILITIES:- Provide leadership and expert consultation on best practices for community management.
- Deliver exceptional customer service to homeowners and residents through various communication channels.
- Collaborate with Board members, contractors, vendors, and homeowners as necessary.
- Conduct site inspections to monitor vendor performance and enforce community regulations.
- Participate in evening board meetings.
- Manage third-party vendors, including obtaining bids and overseeing hiring and termination processes.
- Prepare community newsletters.
- Advise the HOA Assistant on correspondence regarding violations and Board requests.
- Develop budgets encompassing expenses, payroll, and capital projects.
- Oversee insurance claims management.
- Coordinate with the accounting team to ensure accurate expense coding and timely financial reporting.
- Inspect properties for compliance, vendor progress, and other relevant issues.
- Be available for emergency situations.
- Authorize accounts payable as necessary.
- Supervise onsite staff and direct their activities.
- Perform additional duties as assigned.
- A minimum of 3 years of experience in HOA management.
- Preferred certifications include CAI or CMCA.
- Proven ability to manage multiple properties efficiently.
- Strong organizational skills.
- Capability to thrive in a fast-paced environment while managing multiple projects.
- Ability to work independently and collaboratively within a team.
- Self-motivated with excellent verbal and written communication skills.
- Local travel is required.
WORK SCHEDULE: 40 hours per week, with overtime typically expected.
TRAVEL REQUIREMENTS: A valid driver's license and current automobile insurance are mandatory.
This job description is not exhaustive and may be adjusted based on the evolving needs of the property and management.
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