Front Office Operations Manager

23 hours ago


Palm Springs, California, United States Remington Full time
Job Title: Front Office Operations Manager

We are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences from check-in to check-out.

Key Responsibilities:
  • Anticipate and respond promptly to guest needs, maintaining positive relationships throughout their stay.
  • Manage front office operations, including interviewing, hiring, training, and scheduling staff.
  • Responsible for the accurate management and operation of the MICROS system.
  • Collaborate with other departments to resolve guest complaints and ensure guest satisfaction.

Requirements:
  • Demonstrated customer service and problem-solving experience.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.

Compensation: $66,560 annually. We offer a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.

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