Front Desk Representative

6 days ago


Palm Desert, California, United States Embassy Suites Palm Desert Full time
About This Opportunity

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Embassy Suites Palm Desert. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing timely assistance to guests.

Key Responsibilities:
  • Greet and Register Guests: Welcoming guests with a smile, registering them efficiently, and assigning rooms that meet their needs.
  • Process Payments and Reservations: Handling payments, verifying credit, and making reservations in accordance with hotel policies.
  • Provide Timely Assistance: Responding promptly to guest requests, addressing concerns, and escalating issues to supervisors as needed.
About You

We are looking for a skilled and detail-oriented individual who possesses excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service. If you have previous experience in a front desk or customer-facing role and are proficient in using Property Management Systems (PMS), we would love to hear from you

What We Offer

In this exciting opportunity, you can expect:

  • A competitive salary: $40,000 - $55,000 per year, depending on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • The chance to work in a dynamic and supportive environment, with opportunities for growth and professional development.
About Us

Embassy Suites Palm Desert is a stunning resort located in the heart of Palm Desert, California. Our hotel features beautifully landscaped gardens, an outdoor pool, and six hardcourt tennis courts. We pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests.



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