Customer Service Manager

3 weeks ago


Denver, Colorado, United States Albertsons Full time
Job Title: Head Clerk

At Albertsons, we're committed to delivering exceptional customer experiences. As a Head Clerk, you'll play a vital role in ensuring our customers receive fast, friendly, and accurate checkout service.

Key Responsibilities:
  • Customer Relations: Handle customer complaints and provide effective resolutions in a positive manner.
  • Checkout Operations: Manage and supervise Front End Clerks, Courtesy Clerks, and Customer Service Clerks, ensuring seamless checkout experiences.
  • Inventory Management: Monitor and maintain inventory levels, ordering supplies and merchandise as needed.
  • Store Safety: Maintain a constant awareness of customer and employee safety, enforcing dress and grooming standards.
  • Emergency Procedures: Handle emergencies, customer complaints, and employee or customer accidents according to company guidelines and policies.

Requirements: This role requires a high degree of flexibility, strong communication skills, and the ability to work in a fast-paced environment. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply.



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