Employee Experience Manager
3 weeks ago
**Employee Experience Manager**
We are looking for an experienced Employee Experience Manager to join our team at ACCESS. The ideal candidate will have a strong background in human resources, marketing, and operations, with experience leading recruiting, performance management, and employee engagement initiatives.
The successful candidate will be responsible for creating a sustainable employer brand as a great place to work from the inside out in order to attract, hire, and retain top talent. They will work with our leadership team to create a high-performance culture, including developing staff productivity and performance benchmarks.
This role involves collecting and measuring relevant people metrics, including productivity and performance, time to hire, engagement, satisfaction and developing action plans accordingly. The ideal candidate will have excellent critical thinking and problem resolution skills, as well as the ability to think strategically and recommend new approaches, policies, procedures and initiatives for the HR department to support the mission of the organization.
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Employee Experience Manager
3 weeks ago
Dearborn, Michigan, United States ACCESS Full timeAbout the RoleWe are seeking a highly skilled Employee Experience Manager to join our team at ACCESS.The successful candidate will be responsible for cultivating a positive employer brand and leading initiatives to improve employee performance and experience.This is an excellent opportunity to work in a dynamic and fast-paced environment, collaborating with...
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Employee Experience Director
3 weeks ago
Dearborn, Michigan, United States ACCESS Full timeAbout the PositionAs an Employee Experience Director at ACCESS, you will be responsible for leading employee development initiatives, including training, mentorship, and career planning programs. You will also support organizational capacity building and evaluation and learning efforts through a human resources lens.The ideal candidate will have a Master's...
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Employee Leave Program Manager
1 day ago
Dearborn, Michigan, United States Percepta Full timeJob DescriptionThe Leave Specialist will play a critical role in ensuring compliance with federal, state, and local regulations concerning Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), Pregnancy Workers Fairness Act (PWFA), and other relevant laws.Responsibilities:Administer leave requests and communicate with employees and...
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Client Experience Manager
4 days ago
Dearborn, Michigan, United States Percepta Full timeAbout the RoleThe Client Experience Manager will be responsible for leading our customer service efforts, driving excellence in every interaction, and fostering a culture of service within our organization. If you have a passion for delivering exceptional customer experiences and leadership skills to match, we want to hear from you.
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Dining Experience Manager
1 day ago
Dearborn, Michigan, United States Mint 29 Full timeKey ResponsibilitiesWelcome guests to Mint 29 and provide accurate information about wait times, reservations, and available seating options.Coordinate with servers to ensure seamless transitions between courses and prompt attention to guests' needs.Assist with managing reservations, answering phone calls, and addressing customers' queries in a professional...
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Patient Experience Manager
3 weeks ago
Dearborn, Michigan, United States Private Full timeKey ResponsibilitiesThe Treatment Coordinator will be responsible for:Coordinating treatment plans with patients and doctorsMaintaining accurate and up-to-date patient recordsCommunicating effectively with patients and staffProcessing payments and handling insurance claimsProviding excellent customer service and resolving issues promptlyWe are seeking a...
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Experience Coordinator
3 weeks ago
Dearborn, Michigan, United States Percepta Full timeExperience CoordinatorWe are seeking a highly motivated individual to coordinate exceptional member experiences. As an Experience Coordinator, you will be responsible for providing outstanding support to members in need, while enjoying the satisfaction of being part of a unique culture.This exciting opportunity is perfect for someone with a passion for...
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Customer Experience Specialist
3 weeks ago
Dearborn, Michigan, United States Percepta Full timeJob Overview">We are seeking a highly skilled Customer Experience Specialist to join our team. As a fully remote Bilingual French Customer Service Representative based in the United States, you will play a key role in delivering exceptional customer experiences while enjoying the satisfaction of being part of a unique culture.Salary and Benefits">The...
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Guest Experience Coordinator
3 weeks ago
Dearborn, Michigan, United States Mint 29 Full timeJob SummaryMint 29 seeks a highly skilled and experienced Front of House Professional to join our team. As a key member of our hospitality team, you will be responsible for ensuring that every guest receives a world-class experience from the moment they arrive.Responsibilities:Greeting guests and providing a warm welcomeManaging reservations and wait...
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Customer Experience Specialist
2 days ago
Dearborn, Michigan, United States Tailored Brands Inc Full timeThe estimated salary for this role is $45,000 - $65,000 per year.Company OverviewTailored Brands Inc values diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental...
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Human Resources Manager
4 weeks ago
Dearborn, Michigan, United States ACCESS Full timeAbout the RoleAt ACCESS, we are seeking a highly skilled Human Resources Manager to join our team. As a key member of our organization, you will be responsible for cultivating our employer brand and leading initiatives to improve employee performance and experience.The ideal candidate will have a minimum of four years of experience in human resources,...
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Digital Experience Designer
1 day ago
Dearborn, Michigan, United States Systems Technology Group Inc. Full timeJoin Our Team: At Systems Technology Group Inc., we are committed to delivering exceptional value to our clients through innovative products and services. We are seeking an experienced User Experience (UX) designer to join our team and contribute to our mission.Responsibilities:Design user-centered experiences for our products and servicesConduct user...
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Customer Experience Representative
3 weeks ago
Dearborn, Michigan, United States Percepta Full time**Job Summary**We are seeking a skilled Customer Experience Representative to join our team at Percepta. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**• Provide timely and accurate responses to customer inquiries via phone, email, and chat•...
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Customer Experience Specialist
3 weeks ago
Dearborn, Michigan, United States Express Full timeOverview:Express Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for...
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Customer Experience Ambassador
4 days ago
Dearborn, Michigan, United States Glia Full timeGlia is a pioneer in Unified Interaction Management, redefining customer interactions through its ChannelLessTM platform architecture. Our platform powers seamless customer experiences across call centers, digital channels, web interfaces, and AI automation.Job SummaryWe are seeking a dedicated and enthusiastic Support Services Professional to join our team....
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Customer Experience Representative
3 weeks ago
Dearborn, Michigan, United States Percepta Full timeWe are looking for a talented Customer Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences to clients in English and Spanish. The ideal candidate will possess excellent communication skills, both verbal and written, and have a passion for driving customer satisfaction.The salary...
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Business Development Manager
2 days ago
Dearborn, Michigan, United States Ford Motor Company Full timeCompany Overview">Ford Motor Company is a leading automotive manufacturer dedicated to delivering exceptional performance and innovation. With a rich history of pushing boundaries, we strive to create a better world through sustainable mobility solutions.">Salary and Benefits">We offer a competitive compensation package, including a generous salary,...
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Industrial Systems Manager
4 weeks ago
Dearborn, Michigan, United States The Bartech Group Inc Full timeJob DescriptionWe are seeking an experienced Industrial Systems Manager to join our team. As a key member of our operations team, you will be responsible for managing the Factory Information Systems (FIS) and ensuring its alignment with each plant's simulation model.The successful candidate will have a minimum of 3 years of experience in Constraint...
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Aspiring Branch Manager
4 weeks ago
Dearborn, Michigan, United States Hertz Full timeCompany Overview">The Hertz Manager In Training program is designed to equip ambitious individuals with hands-on training in various aspects of the business, including sales, operations, customer service, finance, fleet management, and people management. Our goal is to empower participants to excel in their roles and progress through a clearly defined career...
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Restaurant Operations Manager
1 day ago
Dearborn, Michigan, United States The Henry Hotel, Dearborn, MI Full timeJob OverviewThe Henry Hotel, a prestigious Autograph Collection hotel in Dearborn, MI, seeks an exceptional Restaurant Operations Manager to join its esteemed team.This is an exciting opportunity for a results-driven professional to oversee the daily operations of the hotel's restaurant, room service, and other food and beverage outlets. The ideal candidate...