Current jobs related to OB/GYN Call Center Operations Manager - Wayne, Pennsylvania - Pennsylvania Medicine

  • OB/GYN Call Center Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: OB/GYN Call Center Operations ManagerPenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As an OB/GYN Call Center Operations Manager, you will play a critical role in ensuring the smooth operation of our call center, providing exceptional customer...

  • OB/GYN Call Center Supervisor

    4 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: OB/GYN Call Center SupervisorPenn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As an OB/GYN Call Center Supervisor, you will play a critical role in ensuring the smooth operation of our Call Center,...

  • Medical Assistant

    4 weeks ago

    Wayne, Pennsylvania, United States Shady Grove Fertility Center of PA ,PLLC Full time

    Job Title: Medical Assistant - Fertility SpecialistShady Grove Fertility Center of PA, PLLC is seeking a highly skilled and compassionate Medical Assistant to join our team in Chesterbrook, PA. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients undergoing fertility treatments.Key...

  • Patient Service Representative

    4 weeks ago

    Wayne, Pennsylvania, United States Axia Women's Health Full time

    About Axia Women's HealthAxia Women's Health is a leading provider of women's health services, with a mission to deliver personalized care to women across the country. Our team is dedicated to creating a supportive and inclusive environment where our colleagues and patients feel empowered to be their authentic selves.Job SummaryWe are seeking a Patient...

  • Contact Center Engineering Manager

    4 weeks ago

    Wayne, Pennsylvania, United States Vanguard Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Center Engineering Manager to lead our team of engineers in designing, implementing, and maintaining advanced Genesys contact center solutions. As a key member of our engineering team, you will be responsible for driving innovation and excellence in customer interaction and operational...

  • Imaging Operations Manager

    2 weeks ago

    Wayne, Pennsylvania, United States Penn Medicine Full time

    Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.The Imaging Operations Manager will oversee the daily operations of the Imaging technical staff, ensuring optimal customer service and a pleasant environment for...

  • Operations Manager Associate

    4 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Associate Manager of OperationsPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future leaders in the field of medicine. As a key member of our team, you will have the opportunity to collaborate with top clinical, technical, and business professionals across all disciplines.Job...

  • Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Summary:The Associate Manager of Operations will be responsible for coordinating and managing select centralized functions and programs at designated Penn Medicine facilities. This includes patient and employee experience programs, community relations, and data and analytic support.Key Responsibilities:Directly manages designated central services areas,...

  • Catering Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Aramark Full time

    Job SummaryAs a Catering Operations Manager at Aramark, you will be responsible for managing catering onsite services in accordance with our standardized program to meet or exceed client expectations while staying within established budget guidelines.Key ResponsibilitiesCollaborate with account managers to establish and implement the ARAMARK Environmental...

  • Restaurant Operations Manager

    2 weeks ago

    Wayne, Pennsylvania, United States Cooper Connect Full time

    Restaurant Operations ManagerAt Cooper Connect, we're seeking a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for delivering operational excellence, working through all areas of FOH and BOH to ensure a remarkable guest experience. Your expertise will be essential in building...

  • Restaurant Operations Manager

    4 weeks ago

    Wayne, Pennsylvania, United States Gulph Creek Hotels Full time

    Restaurant Manager Job DescriptionThe Restaurant Manager is a key member of the Gulph Creek Hotel team, responsible for delivering exceptional guest experiences and driving sales growth in the hotel's dining operations.Key Responsibilities:Lead and manage a high-performing team of restaurant staff, including recruitment, selection, and development to achieve...

  • Restaurant Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States SPB Hospitality Full time

    Restaurant Operations ManagerCome be a part of The Amada Leadership Team and experience the passion for Latin inspired hospitality. We are built on a foundation of deeply rooted Latin culture, cooking, and hospitality. As an established hospitality group, we strive to attract and hire the best and brightest hospitality and culinary professionals. Our team is...

  • Restaurant Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Gulph Creek Hotels Full time

    Job SummaryWe are seeking a highly skilled Restaurant Operations Manager to join our team at Gulph Creek Hotels. The successful candidate will be responsible for planning and managing the operations of our Food and Beverage departments to achieve exceptional customer satisfaction and quality service while meeting/exceeding financial goals.The ideal candidate...

  • Restaurant Operations Manager

    4 weeks ago

    Wayne, Pennsylvania, United States Cooper Connect Full time

    Restaurant Leadership Opportunity We are seeking a highly motivated and experienced Restaurant Manager to join our team at Cooper Connect. As a Restaurant Manager, you will be responsible for delivering operational excellence, building high-performance teams, and driving business growth. **Key Responsibilities:** * Deliver exceptional customer experiences...

  • Restaurant Operations Manager

    4 weeks ago

    Wayne, Pennsylvania, United States Cooper Connect Full time

    Restaurant Career Opportunity We are seeking a highly motivated and experienced Restaurant Manager to join our team at Cooper Connect. As a Restaurant Manager, you will be responsible for leading a team of 50+ employees, delivering operational excellence, and creating a remarkable guest experience. Key Responsibilities: * Deliver operational excellence...

  • Bakery Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Nothing Bundt Cakes #270 Full time

    Job DescriptionThe Nothing Bundt Cakes #270 Assistant Bakery Manager plays a vital role in creating a warm and welcoming environment for our guests. This position works closely with the Bakery Manager and team members to produce high-quality cakes and deliver exceptional customer service.Key Responsibilities:Prioritize Guest Experience: Focus on providing a...

  • Restaurant Operations Manager

    2 weeks ago

    Wayne, Pennsylvania, United States Amada Radnor Full time

    Come grow with Amada Radnor, a hospitality group built on a foundation of deeply rooted Latin culture, cooking, and hospitality.We strive to attract and hire the best and brightest hospitality and culinary professionals. Our current opportunities offer a chance to learn what Latin Inspired Hospitality is all about.Job Summary:The Restaurant Operations...

  • Restaurant Operations Manager

    3 weeks ago

    Wayne, Pennsylvania, United States Minellas Diner Full time

    Job Title: Restaurant Operations ManagerJob Summary:Minella's Diner is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a proven track record of managing high-volume fine dining restaurants and possess excellent leadership and communication skills.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Wayne, Pennsylvania, United States SPB Hospitality Full time

    Latin Inspired Hospitality LeaderWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at SPB Hospitality. As a key member of our leadership team, you will be responsible for overseeing the overall operations of our restaurant, ensuring smooth daily functioning and exceptional customer service.Key...

  • Operating Room Registered Nurse

    3 weeks ago

    Wayne, Pennsylvania, United States Shady Grove Fertility Center of PA ,PLLC Full time

    Job OpportunityShady Grove Fertility Center of PA, PLLC is seeking an experienced Registered Nurse to join our team in the Operating Room. As a key member of our healthcare team, you will provide exceptional patient care and contribute to the success of our fertility practice.ResponsibilitiesConduct thorough preoperative assessments and develop...

OB/GYN Call Center Operations Manager

2 months ago

Wayne, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: OB/GYN Call Center Supervisor

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As an OB/GYN Call Center Supervisor, you will play a critical role in ensuring the delivery of exceptional patient care and experience.

Key Responsibilities:
  • Supervise and manage the OB/GYN Call Center operations, including customer and patient satisfaction, personnel management, quality management, change management, and staff development.
  • Ensure that all areas within the Call Center achieve agreed-upon overall performance and service targets, including proactively diagnosing root causes and implementing action steps to achieve improved performance.
  • Collaborate with the Manager and Coordinators to make adjustments in accordance with call volume and staffing resources, ensuring coverage exists for routine call-outs.
  • Monitor reports and staff productivity, individual queue performance, attendance, workforce statistics, and project updates.
  • Provide assistance with day-to-day responsibilities, including answering incoming patient calls, MPM appointment request messages, and voice mailbox retrievals.
Requirements:
  • 5+ years of relevant work experience with progressive responsibilities in positions held, demonstrating leadership and management skills.
  • Bachelor of Arts or Science (preferred).
What We Offer:

Penn Medicine is committed to providing a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Our employees are actively engaged and committed to our mission, and we believe that the best care for our patients starts with the best care for our employees.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.