Imaging Operations Manager

3 weeks ago


Wayne, Pennsylvania, United States Penn Medicine Full time

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.

The Imaging Operations Manager will oversee the daily operations of the Imaging technical staff, ensuring optimal customer service and a pleasant environment for staff and patients.

This role involves working with management and other clinical entities to adhere to and set standards and initiatives that enhance departmental policies and educational growth for the imaging staff.

The Imaging Operations Manager will also coordinate and direct functions within the outpatient imaging center, including ordering supplies, staff schedules, quality initiatives, and other related tasks.

Additionally, this role requires assisting staff with PACS or HIS issues and the repairs/issues/replacement of equipment within the office.

The Imaging Operations Manager will act as a liaison between the technical staff, radiologists, and patients to resolve minor conflicts on the spot.

This role involves clearly defining work expectations for all tech staff, addressing minor performance issues immediately, and working with management on serious performance issues.

The Imaging Operations Manager will also assist with performance appraisals annually, assist staff in addressing challenges and skill deficits, and encourage continuous growth and help staff to realize their full potential.

This role requires maintaining accurate record data, overseeing supplies and other accessories needed for office function, and overseeing patient and staff schedules on a daily basis to confirm accuracy.

The Imaging Operations Manager will also oversee that processes are followed with equipment issues/repairs/installations and support radiologists with quality control issues.

Penn Medicine is an equal opportunity employer and welcomes applications from diverse candidates.



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