Senior Account Executive, BPO Sales

1 month ago


Raleigh, North Carolina, United States Genesys Full time
About Genesys

Genesys is a leading provider of customer experience orchestration solutions, empowering organizations to deliver exceptional experiences across multiple channels. With a global presence and a team of over 6,000 employees, Genesys is committed to innovation and customer satisfaction.

Job Overview

We are seeking an experienced Senior Account Executive to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base. You will work closely with our customers to understand their business needs and develop strategic account plans to meet their goals.

Key Responsibilities
  • Develop and execute strategic account plans to drive revenue growth and customer satisfaction
  • Build and maintain strong relationships with key decision-makers and stakeholders
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Identify and pursue new business opportunities through upselling and cross-selling
  • Manage and negotiate complex sales cycles to achieve successful outcomes
Requirements
  • 7+ years of experience in software sales, with a strong background in cloud sales
  • Proven track record of success in driving revenue growth and expanding customer bases
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • BS or BA degree or equivalent work-related experience
Benefits
  • Market-competitive salary with a base compensation range of $94,800 - $186,000
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Flexible work schedules and work-from-home opportunities
  • Development and career growth opportunities
  • Open time off and 10 paid holidays
  • 401(k) matching program and adoption assistance

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.



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