IT Systems Administrator

1 day ago


Louisville, Kentucky, United States CompuCom Systems Inc Full time
System Administrator II

CompuCom Systems, Inc. is seeking a highly skilled System Administrator II to join our team. As a key member of our IT team, you will be responsible for managing and maintaining our Windows and Unix operating systems, as well as cloud technology back-ends such as AWS EC2, Azure Virtual Servers, Hyper-V, and VMWare Hybrid Architectures.

Key Responsibilities:

  • Monitor and manage work pipelines in ServiceNow, as well as email and hotline for incoming or pending incidents, requests, and change tasks.
  • Manage workloads and ensure defined metrics are met daily.
  • Monitor hardware and hosted software performance, firmware versions, and security compliance, as suggested by senior technical teams and vendor recommendations.
  • Engage with hardware vendors to replace hardware when needed and deploy OS and firmware patches, following organizational change enablement standards.
  • Perform Active Directory object creation, updates, retirements, migration, and access control management tasks.
  • Resolve reported incidents and participate in troubleshooting calls with the incident management team and client technical groups.
  • Recommend changes to procedures that result in operational optimization.

Requirements:

  • Bachelor's degree preferred or equivalent experience.
  • Minimum 3+ years' experience in a related field.
  • On-premises datacenter experience or senior desktop support experience.
  • Some AD administration experience.
  • Understanding of network topologies and transfer protocols.
  • Microsoft Office products.

CompuCom Systems, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.


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