System Administrator III
1 week ago
Packsize, LLC is seeking an experienced IT Systems Administrator III to join our team. As a key member of our IT Infrastructure team, you will be responsible for administering, supporting, and optimizing our services, SaaS systems, and server infrastructure.
Key Responsibilities- Administer enterprise systems to ensure smooth operation and troubleshoot issues.
- Assist senior members of staff with server virtualization activities to maintain efficient and scalable server environments.
- Participate in patch management and compliance processes to ensure systems are up-to-date and secure.
- Adhere to ITIL principles to support incident, service request, change, and problem management workflows.
- Manage small to large projects with multi-department stakeholders while being an active technical contributor.
- Provide support for services and SaaS systems, troubleshooting issues and ensuring smooth functionality.
- Collaborate with cross-functional teams to execute projects and tasks within the multi-cloud environment.
- Document system configurations, processes, and troubleshooting procedures for the knowledge base.
- Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent experience.
- Minimum 3 years of proven experience in IT systems administration, preferably with expertise in enterprise systems, patch and compliance, backup and disaster recovery, and server virtualization.
- Proficiency in managing identity and access management platforms, such as Okta, Active Directory, Azure AD, Google Workspace, or similar systems.
- Strong knowledge of server virtualization technologies (e.g., Nutanix, Azure, VMware, Hyper-V) and experience in maintaining virtualized environments.
- Familiarity with patch management and compliance processes to ensure systems are up-to-date and secure.
- Understanding of ITIL principles and their application in incident, change, and problem management.
- Experience providing support for services and SaaS systems, troubleshooting issues, and ensuring smooth operation.
- Familiarity with network administration, DHCP, DNS, and other basic networking concepts.
Packsize, LLC offers a competitive benefits package, including paid time off, Medical, Dental, Vision, Short Term/Long Term Disability, Life, 401(k) matching. Salary will be commensurate with experience.
Packsize, LLC is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information.
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