Patient Account Representative

6 days ago


Waterloo, Iowa, United States MercyOne Full time
Job Summary

We are seeking a highly skilled Patient Account Representative to join our team at MercyOne Northeast Iowa. As a Patient Account Representative, you will be responsible for registering and billing patients for medical services, ensuring accurate and timely claims processing.

Key Responsibilities
  • Register patients for medical services and obtain necessary demographic and insurance information
  • Charge patients' accounts accurately and efficiently
  • Ensure clean claims are sent to insurance companies in a timely manner
  • Perform registration functions, including verifying patient information and updating records
  • Adhere to all safety, infection control, and employee health policies and procedures
Requirements
  • One year post-secondary medical office education preferred
  • Ability to read, write, and understand the English language, and communicate effectively with patients, visitors, staff, and physicians
  • Intermediate language, intermediate math, and intermediate reasoning ability
  • Strong customer service skills and ability to work well with the public and under stressful circumstances
  • Detail-oriented and able to work accurately in a fast-paced environment
About MercyOne Northeast Iowa

MercyOne Northeast Iowa provides expert healthcare to eight counties, offering personalized care close to home. With 491 licensed beds across three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is committed to delivering exceptional patient care.



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