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Regional Operations Manager

2 months ago

Dallas, Texas, United States Kept Companies Full time
Job Overview

Salary: COMMENSURATE WITH EXPERIENCE

Kept Companies stands as the foremost self-performing commercial cleaning and maintenance enterprise across the nation. With a diverse portfolio of nine prominent brands and over 100 locations nationwide, we cater to various sectors, including hospitality, renewable energy, retail, transportation, and grocery. Our expertise encompasses commercial fleet washing, retail equipment refurbishment and sales, refrigeration, hood, coil, and solar panel cleaning, as well as parking lot maintenance services.

This role involves regular visits to operations within our Central Region (AR, TX, TN). It is primarily a field-based position with minimal office hours.

COMPENSATION PACKAGE INCLUDES BASE SALARY PLUS INCENTIVE BONUS - COMMENSURATE WITH EXPERIENCE

The Regional Operations Manager is tasked with ensuring the safe and efficient execution of available projects in designated territories, serving as the vital link between headquarters and local stakeholders. This role is pivotal in keeping operational areas aligned with company policies while focusing on enhancing sales and fostering productive customer relationships. The ideal candidate will supervise daily operations and enforce company policies and guidelines.

Occasionally, the Regional Operations Manager may need to engage directly with crew members for training and support, necessitating a willingness to participate in manual labor activities.

Travel Requirement: 50% plus travel required.

Key Responsibilities:

  • Oversee the Operations Teams, including scheduling, billing, jobsite quality, safety/compliance, fleet, and equipment maintenance.
  • Recruit, train, and develop new operations managers.
  • Assist managers in achieving and maintaining their objectives.
  • Establish district objectives that align with regional and corporate goals.
  • Analyze sales and profit & loss statements.

Core Duties:

  • Act as a liaison between headquarters and assigned areas through regular visits and management interactions.
  • Ensure operational practices are efficient, meeting projected revenues and sales targets.
  • Coordinate activities, report findings, and make recommendations to senior management to enhance market share, improve customer experience, and drive growth.
  • Guarantee that each area delivers exceptional value and service to clients.
  • Develop and nurture a dedicated team of area managers to maintain profit margins and implement business strategies.
  • Ensure all projects are executed profitably and adhere to standardized best practices.
  • Utilize innovative approaches to stay competitive in the market.

Compensation and Benefits:

  • Competitive salary with bonus potential.
  • Participation in company health and vacation plans.
  • Provision of a company vehicle.

Qualifications and Skills:

  • Bachelor's or MBA in Business Administration.
  • Proven experience in operations, preferably within a service-oriented business.
  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and capable of learning internal software systems.
  • Power BI knowledge is preferred.
  • Experience in Transportation Planning and Fleet Management/Maintenance is required.
  • Project Management, Profit & Loss, and Supply Chain Management experience is essential.
  • Demonstrated district management experience in a dynamic work environment with diverse employee skill levels.
  • Entrepreneurial mindset with clear strategic thinking.
  • Knowledge of business development and strategy implementation.
  • Strong leadership and decision-making capabilities.
  • Proficient in sales management and growth strategies.
  • Excellent customer relationship management skills.
  • Outstanding communication skills, both oral and written.
  • Strong analytical and problem-solving abilities.