Field Operations Manager

3 weeks ago

Minneapolis Minnesota, United States Workforce Opportunity Services Full time
Job Summary

We are seeking an experienced Field Operations Manager to lead the field team and activities for a large-scale residential energy efficiency program in Minneapolis, MN.

Key Responsibilities
  • Lead the field team for a large-scale residential energy efficiency program in Minneapolis, MN.
  • Support field team members in multiple locations conducting field operations (including assessments and QA/QC) with troubleshooting, customer issues, and logistics.
  • Provide technical assistance and oversight to team members.
  • Develop field operations and procedures and manage workflow/processes.
  • Provide direct supervision, support, and training to team members.
  • Facilitation of internal and external field operations meetings with partners and clients.
  • Review field data and track progress vs. metrics to program management on a regular basis.
  • Identify and implement opportunities for improvement.
  • Serve as a resource for program and department team members on comprehensive and detailed assignments, including field activities.
  • Coordinate with internal teams, including engineering, finance, and marketing, as needed.
Requirements
  • Authorized to work in the United States.
  • Associate's degree, or equivalent work experience.
  • Available to commit to a full-time schedule.
  • Minimum 4 years of applicable experience (field operations, team management, and assessments, QA/QC), in lieu of an associate's degree.
  • Minimum 3-5 years of applicable experience (field operations, team management, and assessments, QA/QC).
  • Proven ability to manage the field activities of a large-scale program successfully.
  • Strong understanding of energy efficiency principles, practices, and technologies for residential and multi-family buildings, and an understanding of electrification projects and initiatives.
  • Detail-oriented, organized, self-starter, and have an ability to prioritize workload.
  • Ability to handle a wide variety of tasks and work in a fast-paced environment.
  • Analytical and problem-solving skills with a focus on continuous improvement.
  • Proficiency in project management software and tools.
  • Proficiency in Microsoft Office, specifically Excel, PowerPoint, and Outlook.
Preferred Qualifications
  • Bachelor's degree.
  • 5+ years of experience in field operations in the energy efficiency sector.
  • BPI Building Science Principles Certification, preferred.
  • Envelope Professional Certification, preferred.
Work Environment

The team member is frequently required to stand, walk, kneel, crouch, and/or crawl. Ability to lift up to 30 pounds. Noise level is typically low to moderate.

About Us

At Workforce Opportunity Services, we celebrate diversity and are committed to creating an inclusive environment for all employees and ensuring a workplace free from all forms of discrimination or harassment. We strongly encourage women, people of color, people who are veterans, people who identify as LGBTQIA, and members of ethnic minorities to apply.

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