Office Assistant

4 weeks ago


Pontiac, Michigan, United States Oakland Family Services Full time
About the Opportunity

Oakland Family Services is seeking a highly skilled and detail-oriented Office Assistant to join our team. As a key member of our administrative staff, you will provide exceptional support to our clinicians and staff, ensuring the smooth operation of our office.

Responsibilities
  • Perform a variety of word processing duties, including producing documents from case records, correspondence, schedules, reports, and charts.
  • Acquire and maintain a working knowledge of our Electronic Health Records system.
  • Compile and maintain case records for the Specialized Services for Youth department, adhering to chart protocols.
  • Provide exceptional customer service, ensuring a welcoming environment for our clients and directing them appropriately.
  • Compile and monitor statistical information, conducting daily routines as required.
  • Operate office machines, fax machines, and perform other similar work as assigned.
  • Manage the telephone system, taking and distributing messages to key personnel.
  • Welcome and direct visitors, providing information and conveying messages as necessary.
  • Develop a basic knowledge of our agency, services offered, and key personnel responsibilities.
  • Embody principles of diversity, equity, and inclusion in work processes and job functions, promoting a welcoming, belonging, and acceptance environment for all clients and staff.
Requirements
  • High School graduate or equivalent, with training in word processing, typing, communications, and general office procedures.
  • Knowledge of Microsoft Office software.
  • Computer skills, including data entry and use of electronic records.
  • Strong customer service skills and experience.
  • Sensitivity to the diversity of our service population, including differences of culture, race, religion, gender, sexual orientation, and socioeconomic status.
About Oakland Family Services

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for over 100 years. We offer a continuum of prevention, education, and treatment services that span the human life cycle.

We prioritize having a healthy, inclusive, equitable, and effective workplace culture, with ten defined cultural value statements that guide our operations.

Our CEO is committed to getting to know staff personally and has an open-door policy, hosting regular staff lunches and townhalls to foster open, honest, and transparent communication.



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