Property Leasing Specialist

2 weeks ago

Grand Rapids, Michigan, United States Trinity Property Consultants Full time


Position at Trinity Property Consultants

At Trinity Property Consultants, your expertise is vital to our ongoing success. Join us and become an integral part of an organization that values your skills and is dedicated to your professional development. Guided by our core principles of innovation, collaboration, excellence, and empowerment, we have been creating vibrant communities for three decades and are proudly recognized among NHMC's Top 50 Apartment Owners and Managers. We are seeking enthusiastic individuals who will enhance our dynamic culture and assist us in providing exceptional service to our valued team members, residents, investors, and partners.

Salary: $16-$18/hour, based on experience, plus potential for commission, renewal bonuses & more

Schedule: Full-time. Rotating schedule, including Saturdays, from 8:30 a.m. to 5:30 p.m.

Job Responsibilities:
  • Delivering outstanding customer service
  • Assisting in comprehensive market surveys
  • Showing, leasing, and facilitating the move-in process for prospective community members
  • Updating unit availability on a daily basis
  • Processing rental applications efficiently
  • Handling maintenance requests promptly
  • Receiving collections in accordance with company standards
  • Providing clerical and phone support
  • Maintaining accurate and complete files for all community members
  • Coordinating a calendar of scheduled move-ins, ensuring all appointments are completed and apartments are inspected to meet company standards
  • Demonstrating the ability to resolve resident complaints and escalate pertinent issues to the Supervisor
  • Conducting move-out inspections for community members
  • Performing additional tasks or duties as assigned by the Supervisor
Special Requirements:

Physical Demands:
  • The employee will be regularly required to sit, stand, walk, reach using feet, legs, back, arms, and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
  • This position is full-time and may require availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation in company functions and events are expected.
Essential Skills:

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include, but are not limited to:
  • Effectively managing high-stress situations
  • Exhibiting strong leadership capabilities
  • Excellent communication skills
  • Superior collection abilities
  • Administrative and organizational proficiency
  • Time management skills and the ability to prioritize effectively
  • Customer service orientation
  • Strong sales background
  • Knowledge of state laws related to fair housing
Qualifications:

Computer Skills:
  • Intermediate computer and Internet knowledge
  • Intermediate proficiency in MS Word, Excel, and Outlook
  • Preferred knowledge of software programs such as Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development:
  • Commitment to ongoing professional development and career growth through the company's continuing education programs
Education:
  • High school education or equivalent is required
  • Ability to fluently read and write English, accurately perform intermediate mathematical functions, and utilize all on-site resident management software functions
Professional Experience:
  • One year of experience in a service industry is preferred
Benefits:
  • Medical, Vision, & 125 Plan: We cover 100% of the monthly premium costs for employee medical and vision benefits and offer a 125-plan option for dental.
  • Retirement Plans: Prepare for retirement and enhance your 401(k) savings with a 2% employer match.
  • Group Life, Long-Term, and Short-Term Disability Insurance: We provide up to $25,000 of coverage in case of unforeseen circumstances.
  • Paid Holidays & Vacation: We offer a competitive amount of paid holidays in addition to 2 - 4 weeks of paid vacation based on years of service. (Available after 90 days of employment for full-time employees).
  • Sick Leave: We offer sick leave in compliance with state and local jurisdiction requirements.
  • Referral Bonuses: We provide a $1000 bonus for hires made through employee referrals.
  • Volunteer Time-Off: We provide up to 16 hours annually for you to participate in volunteer opportunities in your community.
  • Additional Perks: Including corporate shopping discounts, appliance discounts, and lifestyle discounts.
  • Employee Assistance Program (EAP): that includes Health Advocate and Travel Assistance Program.
  • Generous Emergency On-Call: We appreciate and reward our facilities team for supporting residents outside of normal office hours in the event of an emergency.
  • Competitive Bonus & Commission Structures: We pride ourselves on recognizing hard work and goal achievement.
  • Opportunities for Advancement: We promote from within and provide extensive professional development training, reimbursement programs, and exclusive scholarship opportunities.
At Trinity Property Consultants, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual's unique contributions and cultivate a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-

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