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Maintenance Technician

2 months ago

Grand Rapids, Michigan, United States The Neiders Company Full time
Job Overview

We are seeking a skilled Maintenance Technician to join our team at The Neiders Company. As a key member of our property management team, you will be responsible for performing a variety of maintenance and repair tasks to ensure the physical integrity of our properties and provide exceptional living experiences for our residents.

Key Responsibilities
  • Accountability
    • Take ownership of assigned maintenance tasks and ensure they are completed promptly and efficiently.
    • Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.
    • Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
  • Legendary Customer Service
    • Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
    • Conduct regular follow-ups with residents to ensure their needs are met and issues are resolved to their satisfaction.
    • Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.
  • Maintenance and Repairs
    • Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
    • Conduct preventive maintenance inspections to identify and address potential issues before they become problems.
    • Coordinate with external vendors and contractors for specialized maintenance services and repairs.
  • Property Upkeep
    • Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.
    • Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents.
    • Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.
Requirements
  • High school diploma or equivalent; additional technical certifications or training preferred.
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
  • Excellent customer service skills with a commitment to delivering legendary service to residents.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Availability to work evenings, weekends, and on-call as needed.
  • Reliable transportation and valid driver license.
Benefits and Perks
  • We offer a wide variety of rewards to meet everyone's needs, including:
  • Full suite of benefits, including Medical, Dental, Vision
  • Matching 401K
  • 15 days of PTO
  • 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
  • Housing discounts at TNC properties
  • Perks & Rewards through Nectar & Gifted
  • Employee Assistance Program
  • Opportunity for Advancement
  • Supplementary Discounts through MetLife