Group Leader

2 days ago


Citrus Heights, California, United States CSL Plasma Full time
Job Summary

CSL Plasma is seeking a highly skilled and experienced Group Leader to join our team. As a Group Leader, you will be responsible for training and coaching the reception staff, facilitating efficient donor flow through the center, and performing various administrative tasks.

Key Responsibilities
  • Train and coach reception staff on plasma collection procedures and customer service skills
  • Facilitate efficient donor flow through the center, ensuring a smooth and efficient process
  • Perform administrative tasks, including data entry and record-keeping
  • Assist with registration of qualified, applicant, and transfer donors
  • Provide guidance and technical training to reception staff and other staff members as needed
  • Support center management by providing input into staff scheduling and resolving minor donor relations and technical procedure issues
Requirements
  • High school diploma or equivalent required
  • Minimum of 18 months experience in a clerical or customer service related position, preferably in healthcare or plasma collection environment
  • Ability to perform basic math calculations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with frequent interruptions
Working Conditions
  • Ability to make decisions that have a moderate impact on the immediate work unit
  • Understanding, remembering, and communicating routine, factual information
  • Ability to see and speak with customers and observe equipment operation
  • Occasional performance of tasks while standing and walking up to 100% of the time
  • Reach, bend, kneel, and have a high level of manual dexterity
  • Occasional lifting and carrying up to 25 pounds
  • Frequent exposure to hazardous chemicals, extreme temperatures, and blood-borne pathogens
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Benefits

CSL Plasma offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business, and paid observed holidays as designated by the Company.

For more information on CSL Plasma benefits, visit https://www.cslplasma.com/benefits.


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