Medical Screener
2 days ago
Job Summary
CSL Plasma is seeking a Medical Screener to join our team. As a Medical Screener, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
Key Responsibilities
- Assist qualified donors in completing the screening process, including assessing self-administered health history, answering basic medical questions, and performing health screening procedures such as blood pressure, pulse, weight, and temperature.
- Perform finger stick to obtain sample to obtain donors hematocrit and total protein levels.
- Upon completion of the appropriate training, educate new donors on the use of therapeutic products made from donated plasma, including explaining the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition, and other information pertinent to the donor.
- Ensure that all donor questions are answered timely, accurately, and professionally.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- May answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
- Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
- Alert Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
- Understand the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain clean, efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor, and center information.
- May be cross-trained in other areas to meet the needs of the business.
- May be required to work overtime and extended hours to support center operational needs.
Requirements
- High school diploma or equivalent required.
- Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
- Must be able to perform basic math calculations.
- Ability to understand, remember, and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time.
- Reach, bend, kneel, and have high level of manual dexterity.
- Occasionally be required to lift and carry up to 25 pounds.
- Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
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