Hospitality Support Team Member
2 weeks ago
Mina Group
Server Assistant
Wit & Wisdom - Sonoma, CA - Full Time
About Us: Operating since 2003, Mina Group manages over 35 concepts globally. Our commitment to exceptional service is foundational to our operations. We embrace the philosophy of Kaizen, focusing on continuous improvement through small, consistent changes. By embodying our core values of adaptability and fluidity, we create a distinctive hospitality experience that is uniquely Mina.
Position Overview: The Server Assistant plays a crucial role in ensuring the dining experience is seamless. Responsibilities include overseeing table upkeep, supporting the flow of service, and assisting servers in the dining area. Key duties involve clearing tables of food and utensils, resetting tables, providing bread and water service, monitoring guest satisfaction, and aiding the kitchen in expediting service.
Key Responsibilities:
- Maintain cleanliness and organization of workstations in alignment with the restaurant's standards.
- Provide attentive and professional service to all guests, ensuring they feel welcomed and valued.
- Collaborate effectively with team members to ensure smooth service operations.
- Identify areas for improvement and propose constructive solutions.
- Demonstrate a thorough understanding of all operational procedures and training programs.
Qualifications:
- 1-2 years of experience in fine dining or a similar environment.
- Strong knowledge of food and beverage service, with at least 2 years of restaurant experience.
- Ability to maintain a clean and organized workspace.
- Knowledge of food and wine is advantageous.
- Must meet the minimum age requirement to serve alcohol.
- High school diploma or equivalent is required.
- Demonstrated commitment to learning and advancing in a fine dining setting.
- Basic math skills and familiarity with POS systems and Microsoft software are essential.
- Professional appearance and hygiene are mandatory.
- Open to receiving constructive feedback from supervisors and colleagues.
Equal Opportunity Employer: Mina Group and its affiliates are dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in accordance with applicable laws.
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