Sales Support Associate

2 weeks ago


Sonoma, California, United States West Elm Full time

About the Position:

As a Sales Associate, you will play a vital role in enhancing customer satisfaction and loyalty by delivering exceptional service. Your primary responsibility will be to create a memorable shopping experience that resonates with our brand values.

This position involves engaging with customers, understanding their needs, and providing tailored product recommendations. You will utilize effective sales techniques and possess comprehensive product knowledge to assist customers in making informed purchasing decisions.

Our objective is to foster a welcoming environment that encourages customers to explore our offerings and express their personal style through our products.

Key Responsibilities:

  • Deliver outstanding customer service by actively engaging with shoppers and addressing their inquiries.
  • Utilize effective selling strategies to maximize sales opportunities.
  • Maintain a thorough understanding of product features and benefits to assist customers effectively.
  • Collaborate with team members to ensure a seamless shopping experience.
  • Support store operations by keeping the sales floor organized and well-stocked.

This role offers an exciting opportunity to contribute to a dynamic retail environment where creativity and customer focus are paramount.


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