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Customer Service Coordinator
2 months ago
As a Showroom Receptionist, you will play a vital role in creating a welcoming atmosphere for our clients. Your primary responsibilities will include:
- Welcoming Visitors: Greet guests as they enter our showroom, ensuring they feel valued and appreciated.
- Understanding Client Needs: Engage with visitors to comprehend their objectives for visiting, fostering a strong rapport.
- Communication: Handle incoming phone inquiries with a friendly attitude, directing calls appropriately and providing necessary information.
- Appointment Management: Clearly communicate our appointment policies to ensure a smooth scheduling process.
- Customer Relationship Development: Strive to build enduring relationships with customers, enhancing their overall experience.
This role is essential in supporting the operations of Ferguson Enterprises and ensuring that every visitor leaves with a positive impression.
