Administrative Assistant

5 days ago


North Branford, Connecticut, United States BHcare Inc. Full time

About BHcare Inc.

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BHcare Inc. is a Certified Community Behavioral Health Clinic that offers a comprehensive and integrated system of care with wrap-around services for adults, children and families struggling with mental health, substance use, domestic violence, and other health-risk behaviors.

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We are devoted to helping our clients live to their full potential as happy, healthy and active members of our community.

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Job Summary

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We are seeking an Administrative Support Staff to join our team at BHcare Inc. This role is responsible for the smooth running of a busy office that maintains professional standards in an environment that is respectful of clients and their families, clinical and direct service staff and members of the general public.

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The hours for this position are from Monday 2pm-6:30pm, Tuesday 1:30pm-7pm, Wednesday 2pm -6:30pm, Thursday 1:30pm-7pm. Total hours would be 22.5 hours per week.

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Key Responsibilities

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  • Greet clients and visitors at check-in, documenting attendance and informing staff as required; updating client information as needed.\
  • Assist in the management of the waiting rooms and ensure clients are comfortable and treated respectfully while on site.\
  • Schedule MD and Clinician appointments as well as manage client cancellation lists and backfill appointments.\
  • Prepare memos, correspondence, forms and other documents, including transportation-related information, and other databases as assigned.\
  • Maintain accurate and up-to-date filing and record-keeping systems, including both paper-based and electronic systems.\
  • Collect and copy insurance cards and other client information regularly. This includes collecting co-pays and rent checks and logging them in if necessary.\
  • Prepare and expedite reminder calls daily by utilizing the automated web-based tool or manually calling clients as needed depending on site.\
  • Manage and distribute incoming and outgoing mail and packages for the clinic and/or agency as needed.\
  • Respond timely to internal and external requests for client information or formal record requests.\
  • Assist with ordering supplies for the front desk and medical staff.\
  • Chart maintenance, including archival of all active client records according to established protocol as well as opening and closing of client records with indexing and appropriate dividers in a timely manner.\
  • Attend training sessions, workshops, seminars as requested by the supervisor or as needed for professional development or as required for accreditation or licensing.\
  • Regular and consistent attendance is an essential function of this position.\
  • Perform other duties as assigned.\
    • \

Salary Information

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The estimated annual salary for this position is $40,840.32, based on 22.5 hours per week at $19.11 per hour.

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Requirements

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  • \
  • High school diploma or equivalent\
  • Two years related experience and/or training; or equivalent combination of education and experience.\
  • Knowledge of various office equipment, computer skills, typing, organization, ability to manage multiple telephone lines.\
  • Must be proficient in Microsoft 365. Must be able to navigate through electronic health records systems (EHR).\
    • \

About Our Benefits

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BHcare Inc. offers a range of benefits to its full-time employees, including flexible work schedules, paid time off, health and dental insurance, dependent care accounts, medical flexible spending accounts, paid family leave, long-term disability coverage, life and accidental death and dismemberment insurance, employee assistance programs, and 403(b) retirement plans with a 4% employer match.

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About BHcare Inc.

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BHcare Inc. is a certified community behavioral health clinic that offers a comprehensive and integrated system of care with wrap-around services for adults, children and families struggling with mental health, substance use, domestic violence, and other health-risk behaviors.

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We employ a diverse and dedicated group of professionals that create and sustain programs to rebuild and change the lives of those who walk through our doors each day.

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Why Work at BHcare Inc.

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We offer a supportive and inclusive work environment that prioritizes the well-being of our employees. We strive to provide opportunities for growth and development, and we are committed to creating a workplace culture that values diversity, equity, and inclusion.



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