Logistics Coordinator

1 week ago


Chicago, Illinois, United States Green Paws Chicago Full time

Position Overview: This role is essential for ensuring the seamless operation of our pet care services. As a Logistics Coordinator, you will be at the heart of our daily activities, ensuring that our team of pet care professionals is effectively managed and that our clients receive exceptional service.

Key Responsibilities:

  • Collaborate with the office team to manage scheduling requests and coordinate appointments using our specialized software.
  • Address client billing inquiries and ensure accurate financial transactions.
  • Engage with prospective clients, conducting in-home consultations and onboarding processes.
  • Work with the team to develop strategies that promote organic growth within the business.
  • Take ownership of the client satisfaction experience, ensuring that all interactions are positive and professional.
  • Participate in marketing initiatives to enhance our visibility and reach.
  • Perform various administrative tasks as needed to support office operations.

Qualifications:

  • Proven experience in a similar role within a small business environment, demonstrating strong teamwork capabilities.
  • Exceptional communication skills, both verbal and written, with a focus on customer service.
  • Strong typing skills, with a minimum typing speed of 30 words per minute.
  • Meticulous attention to detail, particularly in data entry, to ensure accuracy in scheduling and client information.
  • Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
  • Strong organizational skills with an intuitive sense of prioritization.
  • Proficient in using various software applications, including Google Docs and Google Sheets.
  • A dedicated work ethic, demonstrating a commitment to excellence and customer satisfaction.

Work Environment: This position involves standard office hours with additional on-call responsibilities during evenings and weekends as needed. You will be part of a dynamic team dedicated to providing outstanding pet care services.



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