Logistics Coordinator

2 months ago


Chicago, Illinois, United States Pontarelli Full time

Pontarelli Companies Overview

Pontarelli Companies is a global ground transportation services provider dedicated to delivering exceptional chauffeured services worldwide. With over 40 years of experience, Pontarelli upholds the highest service standards in the industry by focusing on customer feedback, technology, skilled personnel, and vehicle maintenance.

Role Description

This is a full-time on-site role for a Logistics Coordinator at Pontarelli in a major metropolitan area. The Logistics Coordinator will be responsible for coordinating ground transportation services, communicating with chauffeurs and clients, managing schedules, and ensuring timely and safe travel for customers.

Key Responsibilities

  • Coordinate ground transportation services to meet customer needs
  • Communicate effectively with chauffeurs and clients to ensure smooth operations
  • Manage schedules and itineraries to ensure timely and safe travel
  • Monitor and report on transportation logistics and route planning
  • Provide exceptional customer service to ensure customer satisfaction
  • Collaborate with other departments to ensure seamless operations

Requirements

  • Excellent communication and organizational skills
  • Ability to multitask and work well under pressure
  • Knowledge of transportation logistics and route planning
  • Experience in customer service or dispatching
  • Proficiency in using dispatch software or similar tools
  • Familiarity with the local area and transportation infrastructure
  • High school diploma or equivalent
  • Experience with DOT Regulations and Compliance
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

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