Affordable Housing Leasing Consultant

4 days ago

St Augustine, Florida, United States FPI Management, Inc. Full time
Job Description

Multifamily Property Management

The Leasing Consultant is responsible for interacting with residents (potential and existing) on behalf of FPI Management, Inc. to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons, and assist with lease renewals as required.

The Leasing Consultant is responsible for conducting all job duties in accordance with Fair Housing Laws and Company policy, and supports the overall objective of meeting the expectations of the Client, based on the respective financial operating budget and management agreement.

Key Responsibilities
  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI Management, Inc. is meeting the Client objectives and expectations
  • Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI Management, Inc.
  • Maintain occupancy levels as established by owner/budget expectations
  • Exhibit professional leasing techniques
  • Assist with the completion of the monthly Market Surveys and analysis
  • Assist with advertising and marketing strategies for the apartment community as needed
  • Exhibit closing ratios in regards phone and walk-in traffic per FPI policy
  • Assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily
  • Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
  • Assist with resident retention programs
  • Ensure the safety, comfort and privacy of all property residents
  • Ensure move-in orientation is completed consistently with new residents
Requirements
  • Must have a familiarity with affordable housing programs, LIHTC
  • Minimum 2 years of experience in a similar role, preferably within Residential Property Management. Experience in hospitality, retail, sales or customer service will also be considered.
  • High School diploma or equivalency certificate required.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
Essential Attributes
  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

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