Leasing Associate

1 day ago

St Petersburg, Florida, United States Be a Steward Full time
Job Overview

The Leasing Specialist is a key member of our team, responsible for generating leads and selling apartment leases in accordance with Company and Fair Housing guidelines. This role requires a professional and personable approach to greeting prospects, demonstrating the features and benefits of our property, and securing lease agreements.

Key Responsibilities
  • Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features.
  • Greet visitors and deliver high-quality customer service.
  • Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary.
  • Inspect units for move-ins to ensure they are ready and prepare move-in packets for new residents.
  • Assist with planning and hosting of resident functions and special events.
  • Collect application fees, deposits, and rent.
  • Prepare and submit resident application materials for approval.
  • Follow up with prospects after viewing homes or submitting applications.
  • Prepare service requests.
  • Prepare move-in/move-out notices, inspections, or procedures.
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed budgeted occupancy percentages.
Requirements
  • High School Diploma.
  • Minimum of one (1) year of customer service/sales experience.
  • Working knowledge of property management software such as Onesite.
  • Computer proficiency in Microsoft Office.
  • Ability to read, write, and communicate effectively.
Competencies
  • Ability to be prompt and timely daily.
  • Professional appearance.
  • Respectful of the boundaries of confidentiality, fair housing laws, and safety.
  • Sales skills.
  • Excellent written and verbal communication skills.
  • Must demonstrate tact and diplomacy.
  • Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy.
  • 401(k) Plan: Competitive company match to help you plan for your future.
  • Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge and take care of personal matters.
  • Paid Holidays: 14 paid holidays throughout the year to celebrate and relax.
  • Competitive Market Pay: We offer competitive salaries to ensure that your compensation reflects your skills and experience.

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