Adult Mental Health Community Based Case Manager
3 days ago
Zepf Center is a leading provider of behavioral health and substance use disorder services in Northwest Ohio, serving the Lucas County community for nearly 50 years. Our comprehensive services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. We also offer primary care medical services to our patients to contribute to their continuum of care. As a trauma-informed agency and environment for both patients and staff, we prioritize the well-being and safety of our clients and employees.
Job Summary:We are seeking a Full-Time Community-Based Case Manager to assist Adult Mental Health clients by offering extensive community support and coordinating services for individuals coping with mental illness, ensuring their needs are met. The Case Manager will assist clients with the development of short and long-term goals and acquisition of community resources. Services will be provided with respect and in accordance with client's rights.
Key Responsibilities:- Evaluate client strengths and requirements, collaborating with the client and relevant team members to formulate a detailed care coordination and treatment strategy.
- Track and assess client's advancement towards achieving goals, reassessing and adjusting the plans every 90 days as needed.
- Maintain contact with the client as indicated in the treatment plan or as needed to ensure stability, communicating with and providing support to clients in achieving goals and outcomes.
- Link and/or refer clients to other services, programs, and agencies as needed, assisting in insuring clients obtain and retain applicable entitlements and following up on same.
- Serve as an advocate for clients, communicating with family members and significant others as indicated with appropriate releases.
- Confer with supervisor and other team members regarding clients and, as appropriate, other agencies with emphasis on provision of most appropriate, effective and cost-efficient services.
- May provide face-to-face contact with clients who are hospitalized to facilitate discharge planning and coordination of services, working with hospital and agency medical staff regarding same.
- Assist clients in tracking and keeping appointments, completing required paperwork in accordance with timelines and standards required by the agency, regulatory bodies, and payors.
- Carry out policies and procedures of the agency, participating in community work, staff development, agency-wide projects, serving on agency committees/teams, attending meetings, and performing other related duties as requested.
- High School Diploma or GED required with demonstrated mental health experience; or
- Bachelor's degree in social work or three-years of mental health experience in behavioral health - preferred.
- CDCA certification required for SUD
- Must have valid driver's license and be able to provide proof of auto insurance
This position is dynamic and involves extensive interaction with individuals and families, cooperation with multiple community organizations, as well as computer-based data entry and monitoring. It demands cultural and racial diversity awareness and sensitivity. The employee is expected to uphold a standard of patient engagement.
- Work is conducted in offices, participant's homes, and other community sites.
- Employees may interact with a diverse group of individuals, some of whom may display anger and frustration due to stressful situations. These individuals may also be under the influence of drugs or alcohol and require treatment.
- The employee will be exposed to and need to deal with a range of emotionally charged issues in a compassionate, trauma-informed manner.
- Must have a valid driver's license and acceptable driving record.
- No Premium High-Deductible Medical Insurance Plan with an attached Health Savings Plan featuring a generous annual employer contribution of $1,000 ($2,000 for family coverage).
- Free Telemedicine Services
- Dental Insurance with orthodontics
- Vision Coverage
- 403(b) retirement plan with immediate entry and an employer match of 3% and employer contribution of 2% at 1 year of service
- Employer Paid Life Insurance of 1x salary
- Optional Employee Supplemental Life Insurance
- Pet Insurance
- Generous Time off including Sick Leave, Vacation, Personal Time and Holiday pay (9 days)
- Tuition Reimbursement and license reimbursement
- Sanctuary Module of Care for Clients and Staff
EOE/M/F/D/V/SO
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Toledo, Ohio, United States Zepf Full time{"title": "Community-Based Case Manager", "description": "Zepf Center is seeking a dedicated and compassionate Community-Based Case Manager to join our team. As a key member of our mental health services, you will play a vital role in supporting adults with mental health challenges by providing extensive community support and coordinating services to ensure...
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