Strategic Account Growth Specialist

3 weeks ago


Germantown, Maryland, United States DataLab USA Full time
Job Summary:

The Strategic Account Growth Specialist will be responsible for implementing, leading, and growing client engagement activities with our top strategic accounts. This role will work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our clients.

Main Responsibilities:
- Develop and execute strategic plans to drive business growth and improve client results
- Lead client meetings and quarterly business reviews to ensure successful execution of deliverables and provide thought leadership on strategic planning initiatives
- Interpret and lead client discussions on results and trends, and drive business by ensuring key program goals are met
- Take responsibility for strategy, accurate, and timely program execution, and establish and maintain account profitability
- Understand, lead, and/or manage account development and growth opportunities, and lead and mentor a team for successful career growth

Requirements:
- Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
- 5+ years of client services/account management experience
- 5+ years direct marketing experience
- Analytically minded, specifically comfortable with data, response metrics, and trends
- Excellent written and verbal communication skills
- Ability to analyze problems and produce a viable solution
- Bachelor's degree required, technology and math backgrounds a plus
- Experience with test planning and use cases
- Ability to lead and coordinate people and activities throughout a full solution lifecycle

Company Overview:
DataLab USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. All offers of employment are contingent on passing a background check and drug test.

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