Strategic Account Manager
2 days ago
The Client Engagement Lead will be responsible for implementing, leading, and growing client engagement activities with our top strategic accounts. This role will work closely with and indirectly oversee team members from shared services who will help identify, drive, and implement solutions for our clients.
The ideal candidate will establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.
Key Responsibilities- Engage with key stakeholders in constant dialog to improve marketing results
- Lead strategic client meetings and quarterly business reviews
- Interpret and lead client discussions on results and results trending
- Drive business by ensuring key program goals are met
- Take responsibility for strategy, accurate, and timely program execution
- Establish and maintain account profitability, manage internal financial data and forecast as required
- Understand, lead, and/or manage account development and growth opportunities
- Lead and mentor a team for successful career growth
- Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
- 5+ years of client services/account management
- 5+ years direct marketing experience
- Analytically minded, specifically comfortable with data, response metrics, and trends
- Excellent written and verbal communication skills
- Ability to analyze problems and produce a viable solution
- Bachelor's degree required. Technology and math backgrounds a plus
- Experience with test planning and use cases
- Ability to lead and coordinate people and activities throughout a full solution lifecycle
DataLab USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
All offers of employment are contingent on passing a background check and drug test.
Privacy Policy - DataLab USA | Targeting Better Results
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