Loan Officer Associate
4 weeks ago
We are Lennar, a leading homebuilder dedicated to making a positive impact and creating an extraordinary experience for our Homeowners, Communities, and Associates. Our commitment to quality and customer service has earned us a reputation as one of the nation's top homebuilders.
A Career that Empowers You to Build Your Future
As a Loan Officer Associate, you will assist Loan Officers in developing skills and knowledge to become a Loan Officer in the future. You will participate in formal training programs, complete online and classroom educational sessions, and receive operational and hands-on training by assisting the Loan Officer and Division Managers.
Your Responsibilities on the Team
- Learning Development: Participate in training programs covering lending aspects, including loan types, creditworthiness, and loan approval processes. Train with managers on mortgage rate sheets to accurately price and lock loans. Review daily, weekly, and monthly reports to understand the mortgage process from application to closing.
- Continuous Education and Licensure: Successfully complete mortgage licensing and state licensing tests as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
- Support and Coordination: Update loan applications with missing data. Maintain notes in the Loan Origination System for complete information exchange. Occasionally set up files.
- Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Managers and Loan Officers on local marketing campaigns.
- Customer-Centric Approach: Ensure borrowers can easily reach out through various channels and receive prompt responses. Act as a primary contact between borrowers and Loan Officers, scheduling meetings as needed to discuss follow-up issues or items that need attention.
- Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels and receive prompt responses. Flexible schedule, including weekends and evenings as needed.
- High school diploma or equivalent
- BA or BS preferred
- Mortgage or banking experience (preferred)
- Experience in articulating product or service features, benefits, and value
- A genuine passion for going above and beyond to ensure customer satisfaction
- Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities
- Proficient in using standard office software (e.g., Microsoft Office Suite)
- Valid driver's license and reliable transportation
We are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally.
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