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Account Coordinator

1 month ago

Carrollton, Texas, United States FS Bulider Resources Full time
Job Summary

We are seeking a highly motivated and organized Account Coordinator to join our team at Premier Stair and Door. As an Account Coordinator, you will play a critical role in providing exceptional customer service and supporting our sales team in delivering high-quality products and services to our customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Initiate telephone calls to customers to confirm and specify details on sales orders.
  • Code and input customer orders, pricing information, and additional data into our computer system.
  • Create sales tickets for builders and ensure accurate and timely delivery of products.
  • Research credits, returns, and late payments as needed to ensure accurate and timely resolution of customer issues.
  • Comply with our company's attendance policy by maintaining regular and predictable attendance.
  • Perform other duties as assigned by location management to support the success of our team.
Requirements
  • 1-3 years of customer service experience preferred.
  • High School Diploma/GED/College required.
  • Knowledge of Microsoft Office and Excel.
  • Excellent communication and interpersonal skills.
  • Positive attitude and drive to succeed.
Benefits
  • Medical, Dental, and Vision coverage.
  • 401K.
  • Paid Holidays.
  • Vacation and Personal Time.
  • Employee appreciation events.

Premier Stair and Door is an Equal Opportunity Employer and is committed to creating a diverse and inclusive work environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are a team that cares, dedicated to building solid partnering relationships with a commitment to quality results. Our core values are Respect, Integrity, Serve, and Empowerment.