IT Support Manager
4 weeks ago
We are seeking an experienced IT Manager to lead our IT Support team at Glens Falls National Bank & Trust Company. As a key member of our technology team, you will be responsible for overseeing the day-to-day operations of our IT Support function, ensuring that our employees have the necessary tools and resources to perform their jobs effectively.
Key Responsibilities:- Provide technical support to employees, troubleshooting and resolving IT-related issues in a timely and efficient manner.
- Collaborate with the IT Management team to develop and implement IT strategies and policies that align with the company's goals and objectives.
- Supervise and manage the IT Support team, providing guidance and coaching to ensure that team members are meeting their performance goals and objectives.
- Develop and maintain relationships with vendors and partners to ensure that we are receiving the best possible service and support.
- Stay up-to-date with the latest technology trends and advancements, identifying opportunities to improve our IT infrastructure and services.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 8+ years of experience in IT support, with at least 3 years of supervisory experience.
- Strong technical skills, including experience with Windows, Microsoft 365, and Active Directory.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.
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