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Administrative Support Specialist

2 months ago

Beaumont, Texas, United States Greater East Texas Community Action Program Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Greater East Texas Community Action Program. This role will provide administrative and clerical support to our office staff, working closely with the Administrative Receptionist and Program Director.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to office staff, including managing files, updating paperwork, and performing other general office duties.
  • Customer Service: Handle incoming calls and communications, greeting customers and visitors in a professional and courteous manner.
  • Communication: Take messages for Case Managers, relay information, and assist with gathering and sharing pertinent information needed for assistance.
  • Resource Referral: Know county resources to refer clients for assistance that is not offered by GETCAP.
  • Appointment Preparation: Inform clients of what is needed for the appointment, fill out information sheets, and collect necessary information.
  • Office Operations: Maintain a neat and orderly desk/office space, assist with copying and sending faxes, and help maintain the flow of office to ensure timely and professional work.
  • Additional Duties: Perform other duties as requested by the Immediate Supervisor or Executive Director.
Requirements
  • Education: Minimum of High School Diploma.
  • Skills: Minimum computer skills, organizational, communication, and strong telephone skills.
  • Work Environment: Ability to work with minimal supervision and a valid driver's license to conduct errands.