Voice Systems Educator

2 weeks ago

Arlington, Virginia, United States TalentPlug LLC Full time

Notes: Candidate must be able to travel overseas for a period of up to 2 weeks (potential frequency: 1-2 times per year).

Position Overview

  • The Voice Systems Educator will play a crucial role in our organization by delivering comprehensive classroom training to Information Management Specialists (IMS), Information Management Technical Specialists (IMTS), locally engaged staff (LES), Diplomatic Security (DS), and personnel from various U.S. Government agencies on an array of telecommunication and data networking systems and associated technologies.

Essential Qualifications & Experience:

  • A minimum of five (5) years of relevant experience and a solid understanding of voice systems engineering, standard installation practices, operations, and maintenance procedures is required.
  • Proven experience in delivering instructional content in an adult learning environment is essential.
  • Instructors should exhibit dynamic presentation skills.
  • Knowledge of voice and data systems engineering, including installation, operation, and maintenance procedures, is mandatory.
  • Familiarity with telephony and networking terminology, as well as industry standards, is expected.
  • Ability to convey complex concepts to individuals with varying levels of expertise is crucial.
  • Experience in teaching voice and/or data networking is highly desirable.
  • Proficiency in programming and maintaining Avaya switches, including the CS1000E Call Server, is preferred. Vendor Certification is advantageous.
  • Experience with voice mail systems such as Call Pilot or Cisco Unity Connection is beneficial.
  • Creation and/or delivery of online digital content is a plus.
  • Ability to identify and resolve quality of service (QOS), routing, and real-time communication issues is necessary.
  • Cisco Certified Network Associate (CCNA) certification is required within 180 days of employment.
  • Certified Technical Trainer (CTT+) certification is required; if not held upon hiring, it must be obtained within 180 days or completion of the Department of State Training Tradecraft course (PD505) is necessary.

Preferred Knowledge and Experience:

  • Experience in teaching voice and/or data networking.
  • Understanding of Call Accounting Systems, including Call Detail Recording for Avaya/Meridian Systems, and the ability to configure third-party Call Accounting Systems.
  • Knowledge of telecommunication security guidelines is preferred.
  • Experience in curriculum design.
  • Creation and/or delivery of online digital content.

Clearance Requirements:

  • Candidates must be eligible for clearance at the Secret Level. Interim secret clearance is required to commence employment.
  • General Responsibilities:
  • Conduct assigned courses and manage the classroom environment, including setting up necessary technology and instructional materials. Prepare student evaluations, addressing performance and learning gaps. Provide student counseling and recommend corrective actions to enhance student performance.
  • Exhibit excellent organizational, interpersonal, and communication skills, both verbal and written, while delivering advanced training concepts and methodologies using Department of State technology.
  • Demonstrated experience as an instructor in a technical training environment, with comprehensive knowledge of adult education methodologies.
  • Engage in special projects as needed, including attending seminars and training for curriculum development and presentations.
  • Consult with clients to analyze requirements and develop, revise, or adapt instructional materials to meet the needs of Department of State personnel.
  • Update curricula and course materials as necessary to align with industry and Department of State standards.
  • Design and facilitate workshops, seminars, and review sessions.
  • Assist in the development and revision of industry-standard training materials, selecting appropriate commercial off-the-shelf (COTS) course content.
  • Design specialized seminars and workshops tailored to specific user needs.
  • Provide individualized tutoring and review sessions to complement classroom and online training.
  • During the contract period, the contractor will be expected to provide professional and technical expertise as outlined above.
  • Travel to domestic and international locations to conduct training as required.
  • Collaborate with fellow instructors to install and configure new equipment for the training environment, including replacing malfunctioning electronics that support student training.
  • Adhere to established policies, processes, and procedures.

Required Skills and Certifications:

  • CCNA
  • Clearance
  • Avaya

  • Voice Systems Engineer

    2 days ago

    Arlington, Virginia, United States Crystal Management Full time

    About the RoleWe are seeking a highly skilled Telecommunications Specialist to join our team at Crystal Management. As a Voice Systems Engineer, you will play a critical role in designing, implementing, and maintaining our enterprise IT infrastructure.Key ResponsibilitiesSystem Administration: Provide 24/7 operation and maintenance support for our DoD...

  • Operations Voice Manager

    4 days ago

    Arlington, Virginia, United States ValidaTek Full time

    Job SummaryValidaTek is seeking an experienced Operations Voice Manager to oversee the operations and enhancements of voice communication systems for a large DoD IT infrastructure program. The successful candidate will provide leadership and motivation to a high-performing team, ensuring the infrastructure meets/exceeds all DoD government standards,...

  • Operations Voice Manager

    6 days ago

    Arlington, Virginia, United States ValidaTek Full time

    Job SummaryValidaTek is seeking an experienced Operations Voice Manager to oversee the operations and enhancements of voice communication systems for a large DoD IT infrastructure program. The successful candidate will be responsible for planning and implementing a voice communications infrastructure and strategy to meet current and future customer needs.Key...

  • Voice Communications Operations Lead

    6 days ago

    Arlington, Virginia, United States ValidaTek Full time

    Job SummaryValidaTek is seeking an experienced Operations Voice Manager to oversee the operations and enhancements of voice communication systems for a large DoD IT infrastructure program. The successful candidate will provide strategic leadership and technical expertise to ensure the voice communications infrastructure meets/exceeds all DoD government...

  • Operations Voice Manager

    6 days ago

    Arlington, Virginia, United States Red River Full time

    Job Summary:The Operations Voice Manager is a strategic leadership position, focusing on overseeing the operations of Voice over Internet Protocol (VoIP) and telecommunications systems. This role requires a Bachelor's degree in Information Technology or a related field, over 10 years of experience in a similar leadership position, and a Security Plus...

  • Sr Voice of Customer Manager, Autos

    4 weeks ago

    Arlington, Virginia, United States Amazon Full time

    Our team is building new Automotive discovery and shopping products that connect customers with their new vehicle of choice We're developing new customer experiences and seller tools to support the entire vehicle discovery journey. We are seeking a Sr Voice of Customer Manager to be responsible for building and scaling a Voice of Customer program focused on...

  • Elastic Systems Engineer

    2 weeks ago

    Arlington, Virginia, United States Argo Cyber Systems Full time

    Job OverviewArgo Cyber Systems is on the lookout for a Systems Engineer specializing in Elastic technologies to contribute to a vital customer initiative.Key Responsibilities:Develop and implement Kibana visualizations for data representation.Set up and configure Elasticsearch instances to meet project requirements.Design Elasticsearch indices for optimal...

  • Cloud Systems Engineer

    6 days ago

    Arlington, Virginia, United States Argo Cyber Systems Full time

    Job SummaryWe are seeking a highly skilled Cloud Engineer to join our team at Argo Cyber Systems. As a Cloud Engineer, you will be responsible for designing, building, and maintaining cloud-based systems and architectures to support our mission-critical development and sustainment programs.Key ResponsibilitiesDevelop advanced cloud-oriented automation and...

  • Cloud Systems Engineer

    6 days ago

    Arlington, Virginia, United States TRIDENT MARITIME SYSTEMS Full time

    Job Title: Cloud Engineer**Job Summary:**We are seeking a highly skilled Cloud Engineer to join our team at Trident Maritime Systems. As a Cloud Engineer, you will play a pivotal role in designing, implementing, and maintaining our cloud and network infrastructure.Key Responsibilities:Cloud Architecture and Design: Develop and deploy modular cloud-based...

  • Information Systems Watch Technician

    2 days ago

    Arlington, Virginia, United States Jacobs Full time

    About the Role:We are seeking a highly skilled Information Systems Watch Technician to join our team at Jacobs. As a key member of our dynamic team, you will play a critical role in maintaining and supporting our customers' facilities by ensuring the availability and performance of operational mission capabilities.Key Responsibilities:Work as the Information...

  • Fire Safety Systems Inspector II

    2 weeks ago

    Arlington, Virginia, United States ARK Systems, Incorporated Full time

    Careers at ARK Systems, IncorporatedAre you seeking new challenges and opportunities in your career?Join our dynamic team!We regularly post current job openings as they become available.Subscribe to our updates to receive instant notifications about new positions.Position: Fire Safety Systems Inspector II - UP TO $3,000 SIGN-ON BONUSDepartment: Inspection...

  • Lead Systems Architect

    1 week ago

    Arlington, Virginia, United States Argo Cyber Systems Full time

    Job OverviewPosition Title: Lead Systems Architect - Cybersecurity SolutionsCompany: Argo Cyber SystemsLocation: Various LocationsAbout Us: Argo Cyber Systems is committed to enhancing national security through innovative cybersecurity solutions. We are currently seeking a Lead Systems Architect to join our team, focusing on the design and implementation of...

  • Lead Systems Architect for Cybersecurity Solutions

    2 weeks ago

    Arlington, Virginia, United States Argo Cyber Systems Full time

    Job OverviewPosition Title: Lead Systems Architect / Cloud Solutions EngineerCompany: Argo Cyber SystemsLocation: Remote / FlexibleCompany Overview: Argo Cyber Systems is at the forefront of providing advanced cybersecurity solutions for critical national security initiatives. We are committed to designing, developing, and maintaining cutting-edge systems...

  • Senior Electrical Design Engineer

    2 days ago

    Arlington, Virginia, United States Trident Maritime Systems Full time

    Job DescriptionCompany: Trident Maritime SystemsJob Title: Senior Electrical Design Engineer - ICCP Systems ExpertJob Type: Full-timeLocation: Arlington, VA (on-site) or New Orleans, LA or Iron Mountain, MI or Norfolk, VAJob Category: EngineeringJob Description:We are seeking a highly skilled Senior Electrical Design Engineer to join our team at Trident...

  • RF Systems Engineer/SME- TS/SCI

    5 days ago

    Arlington, Virginia, United States Jacobs Full time

    About the RoleWe are seeking a highly skilled RF Systems Engineer and Subject Matter Expert to join our team at Jacobs, supporting our customer in the National Capital Region. As a key member of our dynamic team, you will play a critical role in shaping the strategic future for our clients and defining the strategy to achieve their goals.This position...

  • RF Systems Engineer

    2 weeks ago

    Arlington, Virginia, United States Jacobs Full time

    About the Role:We are seeking a highly skilled RF Systems Engineer to join our team at Jacobs, supporting our customer in the National Capital Region. As a key member of our dynamic team, you will play a critical role in shaping the strategic future for our clients and defining the strategy to achieve their goals.Key Responsibilities:Provide technical...

  • Cybersecurity Systems Manager

    1 week ago

    Arlington, Virginia, United States ARA Full time

    Applied Research Associates (ARA), Inc. is seeking a seasoned IT Professional to fulfill the role of Information System Security Manager (ISSM) within the Algorithms, Modeling and Assessments (AMA) division. The ISSM is tasked with ensuring the integrity and security of the organization's systems and is responsible for the effective execution of the Risk...

  • HR Operations Specialist

    2 weeks ago

    Arlington, Virginia, United States Cambridge International Systems Full time

    Joining the team at Cambridge International Systems means becoming part of a dedicated and skilled global workforce, united by core principles such as commitment, integrity, and perseverance. We are currently seeking an HR Operations Specialist to support our Human Resources department in a temporary capacity. This role offers the flexibility of a hybrid...

  • Cybersecurity Systems Manager

    1 week ago

    Arlington, Virginia, United States ARA Full time

    Applied Research Associates (ARA), Inc. is seeking a seasoned IT Professional to take on the role of Information System Security Manager (ISSM) within the Algorithms, Modeling and Assessments (AMA) division. The ISSM plays a crucial role in upholding the security integrity of organizational systems and is responsible for the execution of the Risk Management...

  • Public Education Information Systems Clerk

    6 days ago

    Arlington, Virginia, United States Arlington ISD Full time

    Job Summary:The Arlington ISD is seeking a highly skilled Data Entry Clerk to join our team in the Public Education Information Systems (PEIMS) department. As a Data Entry Clerk, you will play a critical role in ensuring data integrity for district and state reporting.Responsibilities:Collect and enter PEIMS data into established databases and verify...