Financial Services Advisor I

2 weeks ago


Ocoee, Florida, United States Orlando Health Full time

Position Overview:

Orlando Health Health Central Hospital, a leading 252-bed acute-care facility, has been dedicated to providing comprehensive medical and surgical services for over 70 years. Our facility is renowned for its wide range of services, including emergency care, heart and vascular treatment, neurosciences, oncology, and orthopedic care. We have received numerous accolades for our specialty services and are recognized as a High Performing Hospital in various areas by esteemed organizations. Our commitment to excellence is reflected in our 27,000+ team members who deliver compassionate care to our community.

Role Summary:
The Financial Counselor plays a crucial role in assisting patients and their families by providing a clear understanding of payment processes, ensuring a smooth and comfortable experience.

Key Responsibilities:
1. Uphold Orlando Health's commitment to exceptional customer service by performing duties that align with departmental goals.
2. Exhibit a professional demeanor and communicate effectively with patients and colleagues.
3. Accurately collect and input patient demographic and financial data.
4. Liaise with healthcare providers to secure necessary authorizations and gather pertinent medical information.
5. Clarify forms and obtain necessary signatures from patients or guarantors.
6. Verify insurance benefits and secure required authorizations from payers.
7. Explain insurance coverage and collect applicable co-pays, deductibles, and self-pay amounts.
8. Document authorization and benefit details in the registration system.
9. Compile patient records and gather essential documents, including insurance and identification cards.
10. Maintain a fundamental understanding of third-party reimbursement regulations.
11. Utilize registration systems and electronic verification tools competently.
12. Adhere to self-pay policies and assist patients in understanding payment options.
13. Handle cash transactions and manage patient valuables according to policy.
14. Conduct pre-registration tasks, including communication with physician offices and insurance payers.
15. Maintain departmental logs for reporting purposes.
16. Meet quality assurance standards and departmental objectives regarding collections and customer service.
17. Adapt work schedule to meet departmental needs while ensuring punctual attendance.

Additional Duties:
1. Participate in departmental meetings and training sessions.
2. Comply with all corporate and departmental education requirements.
3. Support management in organizing departmental activities.

Qualifications:
Education: High School diploma or equivalent required. Completion of Patient Financial Services Orientation and annual training is mandatory.
Experience: Minimum of two years in a financial, business office, or customer service role is required. Proficiency in Microsoft Office Suite and typing skills are essential.



  • Ocoee, Florida, United States Orlando Health Full time

    Position Overview:Orlando Health Health Central Hospital, a prominent 252-bed acute-care facility, has been dedicated to serving the community for over 70 years. Our extensive range of services includes emergency care, heart and vascular services, stroke care, neurosciences, oncology, orthopedics, and advanced surgical options. We take pride in our numerous...


  • Ocoee, Florida, United States Orlando Health Full time

    Job Summary: We are seeking a skilled Financial Counselor I to join our team at Orlando Health Health Central Hospital. As a Financial Counselor I, you will play a critical role in ensuring the financial well-being of our patients and their families.Key Responsibilities:Provide financial counseling and education to patients and their families on healthcare...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Job OverviewThe Automotive Service Consultant plays a crucial role in assisting customers by documenting vehicle issues and coordinating repair services with the automotive team. This position encompasses a variety of responsibilities, including but not limited to:Key ResponsibilitiesAcquire necessary parts for repairs and accurately input all data into the...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Company Overview $ / hour About Westgate Resorts Westgate Resorts offers a wide array of vacation experiences, from beautiful beaches to picturesque mountain retreats. As a leader in the timeshare and hospitality sector, we provide families with access to some of the most sought-after vacation spots across the United States. Our commitment is to meet every...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Company Overview $ / hour About Westgate Resorts Westgate Resorts offers a wide array of vacation experiences. From picturesque beaches along the Atlantic to the snowy peaks of Utah, families can enjoy some of the most sought-after vacation spots in the nation at affordable prices. As a leader in the timeshare and hospitality sector, Westgate operates...


  • Ocoee, Florida, United States Greater Vision Healthcare Services LLC Full time

    Job OverviewPosition: Senior Financial ManagerThe Senior Financial Manager plays a pivotal role in steering the financial strategy of Greater Vision Healthcare Services LLC. This position is essential for ensuring that the organization meets its financial objectives while adhering to regulatory standards.Key Responsibilities:The individual in this role will...


  • Ocoee, Florida, United States i-Tech Support, Inc. Full time

    i-Tech Support, Inc. - Senior Helpdesk Support SpecialistThe Senior Helpdesk Support Specialist role at i-Tech Support, Inc. is vital for delivering comprehensive technical assistance to our clients and ensuring their technological systems operate seamlessly. This position requires collaboration with various departments, including Operations, Professional...


  • Ocoee, Florida, United States Best Buy Full time

    About the RoleThe Sales Consultant - Appliance Outlet is a key member of the Best Buy team, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.Key ResponsibilitiesImplement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to...


  • Ocoee, Florida, United States Sysco Full time

    Position Overview As a Fleet Maintenance Technician I, you will play a crucial role in supporting the operations of our fleet management team. Your primary responsibility will be to assist senior technicians in ensuring that our vehicles are safe, dependable, and cost-effective. Key Responsibilities Learn and perform quality preventive maintenance...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Job Summary:The Service Writer is a key member of our team at Westgate Resorts, responsible for working with customers to document vehicle problems and schedule automotive repair service with our service team. This role requires strong communication and customer service skills, as well as the ability to understand and relate technical issues.Key...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Job OverviewThe Automotive Service Consultant plays a crucial role in liaising with clients to accurately document vehicle issues and arrange necessary automotive repair services with the technical team. This position encompasses a variety of responsibilities aimed at ensuring customer satisfaction and operational efficiency.Key ResponsibilitiesProcure and...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Job OverviewThe Automotive Service Coordinator plays a crucial role in facilitating communication between customers and the service team. This position is essential for documenting vehicle issues and arranging necessary automotive repairs. The responsibilities include but are not limited to the following:Key ResponsibilitiesProcure necessary parts for...

  • Learning Specialist I

    4 hours ago


    Ocoee, Florida, United States Orlando Health Full time

    Job Summary:As a Learning Specialist I at Orlando Health, you will play a critical role in providing education and training to team members to ensure they are safe, efficient, and competent in their roles. This is an exciting opportunity to join a world-class provider of specialty rehabilitation services and contribute to the success of our team.Key...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Company Overview $ / hour About Westgate Resorts Westgate Resorts offers a wide array of vacation experiences, ranging from picturesque beaches along the Atlantic to the snowy peaks of Utah. Families can enjoy affordable access to some of the most sought-after vacation spots in the United States. As a leader in the timeshare and hospitality sector, Westgate...

  • Product Sales Advisor

    2 weeks ago


    Ocoee, Florida, United States Jobot Full time

    Customer Engagement Specialist, Remote OpportunitySalary: $20 - $25 per hourAbout Us: We are a leading manufacturer in the Boat and Fishing Equipment industry, dedicated to providing high-quality products and exceptional service.Why Work With Us? - Comprehensive Medical and Dental Insurance - 401k Plan with Employer Contributions - Life Insurance Coverage -...

  • Food Service Manager

    2 weeks ago


    Ocoee, Florida, United States Denny's Full time

    Food Service Manager Job Description:As a key member of the management team, the Food Service Manager is tasked with overseeing the daily operations of the dining establishment, ensuring that all guests receive outstanding service while maintaining high standards of quality and efficiency. This role requires collaboration with other management personnel to...


  • Ocoee, Florida, United States Westgate Resorts Full time

    Job OverviewCompany OverviewWestgate Resorts is a leader in providing diverse vacation experiences across the United States. With locations in various desirable destinations, we offer affordable options for families seeking memorable getaways. Our commitment to excellence in the timeshare and hospitality industry ensures that we meet the needs of every...


  • Ocoee, Florida, United States Terrence James - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and organized Insurance Sales Specialist to join our team at Terrence James - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, providing exceptional customer service, and promoting our insurance products to meet their...


  • Ocoee, Florida, United States Jo Barsh - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Ocoee, Florida, United States Gastro Health Full time

    Welcome to Gastro Health, a prominent gastroenterology multi-specialty group in the United StatesWe are currently seeking a Full-Time Front Desk Representative to enhance our operations. If you are dedicated to delivering outstanding medical services and fostering a positive healthcare atmosphere, we would like to hear from you.Position Overview:Ensure that...