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Customer Service Representative
2 months ago
We are seeking a highly motivated and organized Insurance Sales Specialist to join our team at Terrence James - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, providing exceptional customer service, and promoting our insurance products to meet their needs.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
- Customer Service: Provide prompt, accurate, and friendly customer service to meet the needs of customers, including responding to inquiries and resolving issues.
- Insurance Sales: Promote and sell insurance products to customers, including Auto Insurance, Home Insurance, Life Insurance, and other related products.
- Marketing and Sales: Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
- Customer Service Skills: Dedicated to providing exceptional customer service and resolving customer issues in a timely and professional manner.
- Sales Experience: Previous sales experience, preferably in an insurance or financial services industry.
- Licensing: Able to obtain Property and Casualty License and Life/Health License.
- Marketing Skills: Interested in marketing products and services based on customer needs and able to achieve mutually agreed upon marketing goals.
- Competitive Salary: Salary plus commission/bonus.
- Benefits Package: Paid time off (vacation and personal/sick days), health benefits, and profit sharing.
- Growth Opportunities: Opportunity for advancement within the company.