Medical Office Coordinator

5 days ago


Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Brigham & Women's Hospital(BWH).

As a Medical Office Coordinator, you will be responsible for arranging new patient appointments and testing, participating and leading team meetings with provider team leads, and providing data metrics and recommendations to improve access.

You will also train and mentor new staff, coordinate follow-up appointments and testing, obtain prior authorizations for future testing, and prioritize phone calls and messages via in-basket and/or Outlook based on urgency.

Additionally, you will reschedule clinics to alternate dates based on provider availability, arrange and open P's/PA's and MD's schedules to work through any pertinent issues or complications, and answer patient messages/phone calls relevant to scheduling and forward to medical providers of clinical.

You will verify that patient's insurances are accepted at BWH, proceed with scheduling if accepted, and work with insurance companies to obtain authorization for out-of-network visits, ensuring appropriate hospital, BWPO is contacted to negotiate rate.

You will also reach out to supplemental departments to schedule patients for testing or consults with other specialties, coordinate office visits with other appointments such as other departments, other facilities in the area, testing, and request records including paper records as well as imaging discs in particular format be sent to you for physician review.

Qualifications

Level of Education Required:
Minimum of a high school diploma or GED.

Work Experience Required:
Minimum three years' medical office or administrative support experience required.

Some additional training in office systems or other post-high school education preferred. Associate's Degree or higher level education preferred, but not required.

EEO Statement
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead.
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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