Medical Office Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Brigham and Women's Hospital. As a Medical Office Coordinator, you will be responsible for coordinating patient appointments, testing, and follow-up care. You will also be responsible for arranging new patient appointments, participating in team meetings, and training and mentoring new staff members.
Key Responsibilities:
- Coordinate patient appointments and testing
- Participate in team meetings and provide data metrics and recommendations
- Train and mentor new staff members
- Coordinate follow-up appointments and testing
- Obtain prior authorizations for future testing
- Prioritize phone calls and messages
- Reschedule clinics to alternate dates
- Arrange and open schedules to work through issues
- Answer patient messages and phone calls
- Verify patient insurance and proceed with scheduling
- Reach out to supplemental departments to schedule patients for testing or consults
- Coordinate office visits with other appointments
- Request records and imaging discs
- Arrange admissions for patients
- Coordinate with other outpatient appointments
Qualifications:
- Minimum of a high school diploma or GED
- Minimum three years' medical office or administrative support experience
- Some additional training in office systems or other post-high school education preferred
Work Environment:
Brigham and Women's Hospital is an Affirmative Action Employer. We are committed to diversity and inclusion in the workplace.
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