Medical Office Coordinator

5 days ago


Boston, Massachusetts, United States Complete Staffing Solutions Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Complete Staffing Solutions. As a Medical Receptionist, you will play a critical role in ensuring the smooth operation of our Lung Transplant Program.

Key Responsibilities
  • Schedule and coordinate consults, diagnostic tests, transplant visits, and procedures according to established guidelines.
  • Organize and review test and consult notes for the Lung Transplant team.
  • Communicate with other departments and outside facilities to coordinate post-transplant visits as directed by the nursing team.
  • Scan data into Epic to facilitate scheduling and coordination tasks.
  • Serve as the point person for post-transplant patient requests, sending messages to the Lung Transplant team via Epic staff message or email.
  • Work effectively in a fast-paced environment, multitasking and working under pressure to complete tasks.
  • Provide high-level communication with the Lung Transplant team across all phases.
  • Answer calls in a semi-call volume setting and work in a team office environment.
  • Participate in referral management and provide cross-coverage as needed.
  • Communicate with patients and referring physicians to facilitate administrative processes in the Lung Transplant Program.
  • Train in other administrative tasks related to the functioning of the Lung Transplant Program.
Requirements
  • Bachelor's degree preferred.
  • A minimum of three years of experience in a healthcare environment is strongly preferred.


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